Executive Summary

  • This article is part of our honest vendor series, which is one of the only ratings of vendors rather than applications.
  • The vendor quality is critical to the decision making process as software purchases have a high long term involvement by the software vendor.

Introduction

Hamilton Grant is based in the UK and is very focused on the food and beverage industry.

Quality of Information Provided

The information provided by Hamilton Grant is of high quality.

Consulting and Support

However, our interactions with them support the fact that they are quite experienced and know their application as well as can advise how to best leverage the application. However, we do not have the broad-based information from several buyers on which to grade Hamilton Grant.

Hamilton Grant follows a remote consulting model, identical to the software vendor Demand Works and PlanetTogether, where a few number of expert consultants get the application up and working and provide guidance primarily remotely. This means the implementation costs are low, and the consulting value is high. This model is also based upon the software is easy to learn. Hamilton Grant also occasionally implements through consulting companies.

Internal Efficiency

Hamilton Grant is a small software vendor that is very focused on a particular niche, and that has a very good following in that niche. We predict that Hamilton Grant has high internal efficiency.

Innovation

Hamilton Grant has an above-average level of innovation based on an analysis of their applications.

Vendor Score

Honest Vendor Ratings

Search for the vendor in this table using the search bar in the upper right of the table. Shortening Key: 
  • VC = Vendor Consulting
  • VS = Vendor Support
  • QIP = Quality of Information Provided
  • IE = Internal Efficiency
  • I = Innovation
  • C = Category
  • ACS = Average Category Score
VendorVCVSQIPIEICACG
Average Score for the BI Heavy Software Category6.45.35.14.54.4BI HeavyCategory Average
Average Score for the BI Light Software Category7.76.756.36.8BI LightCategory Average
Average Score for the CRM Software Category5.24.44.33.43.4CRMCategory Average
Average Score for the PLM Software Category7.37.56.36.26.3PLMCategory Average
Average Score for the Production Planning Software Category7.36.765.25.7Production PlanningCategory Average
Average Score for the Small and Medium ERP Software Category7.36.76.36.75.9Small and Medium ERPCategory Average
Average Score for the Supply Planning Software Category7.56.76.15.55.6Supply PlanningCategory Average
Average Score Score for the Demand Planning Software Category7.76.96.66.16.1Demand PlanningCategory Average
Average Score for the Big ERP Software Category4.73.82.72.22.6Big ERPCategory Average
Actuate77865BI HeavyApplication Specific
Arena Solutions91010810PLMApplication Specific
AspenTech43437Production PlanningApplication Specific
Base CRM88997CRMApplication Specific
Birst8888.59BI HeavyApplication Specific
Business Forecast Systems991098Demand PlanningApplication Specific
Delfoi888.548Production PlanningApplication Specific
Demand Works99101010Supply PlanningApplication Specific
ERPNext888.5109Small and Medium ERPApplication Specific
FinancialForce10109109.5FinancialApplication Specific
Hamilton Grant89.589.58PLMApplication Specific
Intacct1010999.5FinancialApplication Specific
Intuit88966.5FinancialApplication Specific
JDA3.53422Demand PlanningApplication Specific
Microsoft45211Small and Medium ERPApplication Specific
MicroStrategy87777BI HeavyApplication Specific
NetSuite65644CRMApplication Specific
OpenERP788.587Small and Medium ERPApplication Specific
Oracle52111ManyApplication Specific
PlanetTogether91081010Supply PlanningApplication Specific
Preactor787.533Production PlanningApplication Specific
ProcessPro1089109Small and Medium ERPApplication Specific
QlikTech87589.5CRMApplication Specific
Salesforce73866CRMApplication Specific
SAS971077Demand PlanningApplication Specific
SugarCRM44553CRMApplication Specific
Tableau101091010BI LightApplication Specific
Teradata98.58.568BI HeavyApplication Specific
ToolsGroup1010999Demand PlanningApplication Specific
SAP53111ManyApplication Specific