Why Doesn’t the SAP Cloud Platform Have Any Reviews on G2Crowd?

Executive Summary

  • SAP promotes SAP Cloud to a high degree, however, there are no reviews on G2Crowd.
  • We ask the question of why.

Introduction

SAP has very heavily pushed the SAP Cloud Platform, which was renamed at SAPPHIRE 2017 to just the SAP Cloud Platform. In this article, we will review something strange about the discrepancy between SAP’s statements about the SAP Cloud Platform and the evidence for its popularity.

SAP’s Pronouncements on the SAP Cloud Platform

Bill McDermott has called SAP Cloud Platform one of the fastest growing applications/items that SAP has ever offered. What is left out of this statement is that SAP does not charge for the HCP, so, therefore, depending on whether you give away a free trial, which SAP Cloud Platform does, you can get a lot of people to sign up the something that is both free and easily accessible over the Internet. For example, I signed up for a free trial, even though I never did much in the SAP Cloud Platform environment.

How G3Crowd Compares SAP Cloud Platform to Other Cloud Environments

In G2Crowd, SAP Cloud Platform is categorized as a Cloud Platform as a Service or PaaS offering. The top-rated PaaS offerings are listed below.

What is G2Crowd’s Bias?

Now it should be noted that G2Crowd as a positive bias to their reviews.

For example, three of the worst products Brightwork Research & Analysis as ever reviewed are the SAP BW, IBM Cognos, and SAP PLM. Each of these awful applications managed to attain an average rating of 4 out of 5 on G2Crowd.

The reason for this bias could have some sources that are unrelated to G2Crowd manipulating the reviews. For instance, I submitted a one-star review for SAP BW, calling it one of the worst applications in enterprise software, and G2Crowd did publish that review. Reasons could range from the fact that people that consult in applications have the incentive to sugar coat the application due to their financial bias, and so on. Secondly, G2Crowd is funded by vendors, a fact which they don’t publish on their website anywhere. Therefore, they have all the incentives in the world to make software look better and have a higher satisfaction than it does. However, while G2Crowd

However, while G2Crowd has a strong positive bias, one measure of G2Crowd can be considered accurate, and that is the number of reviews per product. And if we look at just that feature, we can see that AWS, the clear leader in PaaS, has 105 reviews. The acknowledged runner-up in the PaaS space, Azure has 79 reviews posted. Therefore, we have conformance with what would expect at the top of the PaaS ratings on G2Crowd.

What is SAP Cloud Platform’s Real Popularity?

Now SAP’s statements regarding SAP Cloud Platform’s popularity always seemed strange, because it is, in fact, rare to see people using SAP Cloud Platform on SAP projects. And on G2Crowd, the SAP Cloud Platform does not have a single review. SAP has the marketing muscle to push the adoption of very marginal offerings. So how could it be that the SAP Cloud Platform would have such low interest on an open site like G2Crowd?

Conclusion

The most likely explanation is that SAP is misleading customers and Wall Street on the popularity of the SAP Cloud Platform.

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Brightwork Disclosure

Financial Bias Disclosure

This article and no other article on the Brightwork website is paid for by a software vendor, including Oracle and SAP. Brightwork does offer competitive intelligence work to vendors as part of its business, but no published research or articles are written with any financial consideration. As part of Brightwork’s commitment to publishing independent, unbiased research, the company’s business model is driven by consulting services; no paid media placements are accepted.

HANA & S/4HANA Research Contact

  • Interested in Research on S/4HANA & HANA?

    It is difficult for most companies to make improvements in S/4HANA and HANA without outside advice. And it is not possible to get honest S/4HANA and HANA advice from large consulting companies. We offer remote unbiased multi-dimension S/4HANA and HANA support.

    Just fill out the form below and we'll be in touch.

References

https://www.g2crowd.com/categories/cloud-platform-as-a-service-paas

The Risk Estimation Book

 

Software RiskRethinking Enterprise Software Risk: Controlling the Main Risk Factors on IT Projects

Better Managing Software Risk

The software implementation is risky business and success is not a certainty. But you can reduce risk with the strategies in this book. Undertaking software selection and implementation without approximating the project’s risk is a poor way to make decisions about either projects or software. But that’s the way many companies do business, even though 50 percent of IT implementations are deemed failures.

Finding What Works and What Doesn’t

In this book, you will review the strategies commonly used by most companies for mitigating software project risk–and learn why these plans don’t work–and then acquire practical and realistic strategies that will help you to maximize success on your software implementation.

Chapters

Chapter 1: Introduction
Chapter 2: Enterprise Software Risk Management
Chapter 3: The Basics of Enterprise Software Risk Management
Chapter 4: Understanding the Enterprise Software Market
Chapter 5: Software Sell-ability versus Implementability
Chapter 6: Selecting the Right IT Consultant
Chapter 7: How to Use the Reports of Analysts Like Gartner
Chapter 8: How to Interpret Vendor-Provided Information to Reduce Project Risk
Chapter 9: Evaluating Implementation Preparedness
Chapter 10: Using TCO for Decision Making
Chapter 11: The Software Decisions’ Risk Component Model

Why the SAP Cloud Platform is Not an Open PaaS Platform

Executive Summary

  • SAP’s Statements on the SAP Cloud Platform
  • Is the SAP Cloud Platform an Actual Platform?
  • Reviewing Throwaway Phrases from SAP on the SAP Cloud Platform

Introduction

In previous articles, I explained why the SAP Cloud Platform, is specifically designed to perform both cloud washing and HANA washing. However, something else that is misleading about the HANA Cloud Platform is that it is not a PaaS. In this article, we will cover why.

SAP’s Statements on the HANA Cloud Platform

“SAP HANA Cloud Platform, the in-memory Platform-as-a-Service offering from SAP, enables customers and developers to build, extend, and run applications on SAP HANA in the cloud.”

*SAP changed the name of the HANA Cloud Platform to the SAP Cloud Platform, which is what we refer to it as in this article. But the video below was created before that change.

Here is SAP’s video.

Reviewing Throwaway Phrases from SAP on the HANA Cloud Platform/SAP Cloud Platform

As you can see SAP is stating that the HANA Cloud Platform/SAP Cloud Platform is easier and less expensive than the way things “used” to be done. The voiceover states that you can..

“Rapidly develop and deploy solutions for greater innovation

Reduce total cost of development or ownership

Scale applications to meet your changing needs

Innovate quickly

Leverage existing investments

Out of the box integration*

Reduce risks and costs while improving ROI”

Throw Away Phrases

These are all just throw away phrases.

SAP declares the same thing on pretty much every product but never proves any of these statements. This is just designed to fool the executives into thinking something special is going on with HANA Cloud Platform/SAP Cloud Platform.

If we look at one of the promises from the video such as…

“out of the box integration”

that is a routinely stated and false promise that not only SAP makes, but that most other vendors have also used. It is a throwaway sales line. It is very close in credibility to the following.

“the check is in the mail.”

An extra reason why it is not to be believed is that SAP does not offer any new technology with the SAP Cloud Platform. SAP Cloud Platform’s capabilities are replicated by any number of development environments.

Illusory Benefits

Almost all of the benefits declared in this video are illusions, because the SAP Cloud Platform has no advantage over other development environments. Secondly, SAP has no history creating development environments, so the SAP Cloud Platform’s likelihood of success is very low.

Unending Falsehoods

This video is just packed full of falsehoods. First, it implies that only SAP offers APIs. secondly, it states that the SAP Cloud Platform makes it easy to integrate to non-SAP applications. However, SAP has always made it difficult to integrate to non-SAP systems, and deliberately so. Using the SAP Cloud Platform is the opposite of freedom, it is yet another tool that SAP will use to make their customer’s SAP-centric and to block out other vendors. This is why using a PaaS from either SAP or Oracle, two companies that for decades have blocked out other vendors is such a dangerous proposition.  The voice in this video is friendly, but that is not how SAP operates.

Customers should look to SAP’s history for clues as to its future behavior.

How SAP Intends to Use the SAP Cloud Platform to Maintain Control

SAP uses a proprietary language called ABAP. ABAP is an inefficient language, but it is preferred by SAP because it allows for control over their accounts. We covered this in the article Why SAP Customers Followed SAP’s Advice on Coding in ABAP. The dominance of ABAP is declining inside SAP (partly because of SAP’s cloud strategy). Now, instead of opening the ABAP stack for any platform like an on-premise App server, SAP offers to use other languages but on SAP Cloud Platform. That is rather than controlling the language they want to control the runtime platform. However, when SAP presents the SAP Cloud Platform to customers, it does not tell them any of this. Instead, it tells them that the SAP Cloud Platform is completely open and invites comparisons to AWS. That is laughable, but it will trick some people. SAP’s system is closed for a fundamental reason.

SAP must keep its system closed into order to retain its margins. Accepting open programming would have meant opening SAP. Moreover, this is unacceptable to SAP. This is because once you don’t control the development language, you lose control of what the rules are for interfacing with other systems. SAP management knows that it is uneconomic to try to bring ABAP into the modern world. Therefore they have moved the control to the cloud.

Is the SAP Cloud Platform an Actual Platform?

The last word in the product’s name is “platform.” However, is the SAP Cloud Platform a platform? Well, no because the SAP Cloud Platform is a development environment. However, if you use SAP’s IaaS service called HANA Infrastructure Services, then you are using a platform.

Search Our Other SAP Cloud Content

Brightwork Disclosure

Financial Bias Disclosure

This article and no other article on the Brightwork website is paid for by a software vendor, including Oracle and SAP. Brightwork does offer competitive intelligence work to vendors as part of its business, but no published research or articles are written with any financial consideration. As part of Brightwork’s commitment to publishing independent, unbiased research, the company’s business model is driven by consulting services; no paid media placements are accepted.

HANA & S/4HANA Research Contact

  • Interested in Research on S/4HANA & HANA?

    It is difficult for most companies to make improvements in S/4HANA and HANA without outside advice. And it is not possible to get honest S/4HANA and HANA advice from large consulting companies. We offer remote unbiased multi-dimension S/4HANA and HANA support.

    Just fill out the form below and we'll be in touch.

References

*https://www.amazon.com/SAP-Nation-runaway-software-economy-ebook/dp/B00Q5MW21C

https://en.wikipedia.org/wiki/Comparison_of_integrated_development_environments

The Risk Estimation Book

 

Software RiskRethinking Enterprise Software Risk: Controlling the Main Risk Factors on IT Projects

Better Managing Software Risk

The software implementation is risky business and success is not a certainty. But you can reduce risk with the strategies in this book. Undertaking software selection and implementation without approximating the project’s risk is a poor way to make decisions about either projects or software. But that’s the way many companies do business, even though 50 percent of IT implementations are deemed failures.

Finding What Works and What Doesn’t

In this book, you will review the strategies commonly used by most companies for mitigating software project risk–and learn why these plans don’t work–and then acquire practical and realistic strategies that will help you to maximize success on your software implementation.

Chapters

Chapter 1: Introduction
Chapter 2: Enterprise Software Risk Management
Chapter 3: The Basics of Enterprise Software Risk Management
Chapter 4: Understanding the Enterprise Software Market
Chapter 5: Software Sell-ability versus Implementability
Chapter 6: Selecting the Right IT Consultant
Chapter 7: How to Use the Reports of Analysts Like Gartner
Chapter 8: How to Interpret Vendor-Provided Information to Reduce Project Risk
Chapter 9: Evaluating Implementation Preparedness
Chapter 10: Using TCO for Decision Making
Chapter 11: The Software Decisions’ Risk Component Model

Is the HANA Cloud Platform Designed for HANA Washing?

Executive Summary

  • What is HANA Washing?
  • What is HANA Cloud Platform?
  • How Does SAP Use HANA Cloud Platform to Perform HANA Washing?
  • Our Work on HANA

Introduction

In this article, I wanted to cover a major strategy that seems to come from SAP marketing. This is what lead the HANA Cloud Platform to have the word “HANA” in the name and how SAP has been using this development environment to HANA washing its other applications.

What is HANA Washing?

The industry term for presenting one’s revenues as more cloud-based than they are is called “cloud washing.” This is something that SAP does quite frequently. In a previous article, I explained how the HCP is explicitly designed for cloud washing. However, HCP is also intended for HANA washing. HANA washing is not a commonly used term, but it seems like a natural extension of cloud washing. So I am introducing it in this article and hope it catches on. This is because SAP is constantly trying to make its installations seem more “HANA” than they are. HCP is a big part of this HANA washing. In fact, its naming seems specifically designed for both cloud washing and HANA washing.

What is HANA Cloud Platform?

Some people incorrectly state that HANA is a both a database/development environment and application. This is not correct, and one of the reasons for this confusion is because HANA was, for marketing purposes, added to the name of SAP’s connective development environment.

  • HANA is a database
  • HCP is a development environment
  • Neither is an application
  • Neither is it a platform

The HANA Cloud Platform is a development environment, but one which is tied to SAP’s hosting and the use of SAP HANA Infrastructure Services (HIS). HIS is something else, so let us tackle one topic at a time. This article is about the HCP, not the HIS. If we follow SAP’s logic, we will only smush everything together and say everything is a database or a platform or a PaaS or an IaaS depending upon the flexible needs of SAP marketing and sales. This article is about the HCP, not the HIS.

Now a development environment allows you to code to create custom programs. Development environment needs to connect to things like databases. There are many development environments out there, and this is not something that SAP has historically offered.

And this tethering of the HCP to the HIS is a problem because it restricts what you can do with the development environment. The problem with using a development environment from SAP is that SAP wants to use the HCP to redirect the customer to make more SAP purchases and to cut down the options for the developer and the customer overall. SAP seeks to tether the application to the database, and then the development environment to the application provider. This constant tethering is designed to cut down the freedom of their customers and is textbook account control.

A development environment allows you to code to create custom programs. Development environment needs to connect to things like databases. There are many development environments out there, and this is not something that SAP has historically offered.

How Does SAP Use HANA Cloud Platform to Perform HANA Washing?

  1. There is absolutely no reason to put the term “HANA” in the HCP.
  2. HCP has absolutely nothing to do with HANA. HANA is a database, and HCP is a development environment that can connect to HANA, or 12c or any database for that manner.

The reason for SAP to call place HANA in the product name is very simply to confuse people as to whether or not HANA is deployed. This is an example of merely a trick of HANA washing by SAP. Now for some time into the future, HCP will be used as the term to confuse customers and Wall Street as to how much HANA is being used. SAP routinely states that “with the HANA Cloud Platform companies can” fill in the blank. SAP knows that people will read the words HANA in HCP and mistakenly think that the HCP has something to do with HANA. But their documentation and statements about the HCP go on to further confuse the issue. Here is a perfect example:

“With flexible subscription models and optional services for apps, database, and infrastructure, it provides instant access to the full power of SAP HANA.”

No, that is not true. One can access any of these things with any development environment. That is you can use the HCP or use another development environment and access all the same things. The “full power of SAP HANA” (which is no better and seems to perform worse than Oracle 12c) is available from any development environment that one decides to connect to SAP HANA.

Purposeful Confusion

This confusion will persist for quite some time. I am still speaking with people who are confusing S/4HANA with SAP HANA, which is easy to do because of SAP’s confusing naming.

Secondly, the HANA Cloud Platform is free, so there is no traceability possible as to how much SAP HANA is being used. When SAP HANA started performing very poorly in sales, SAP stopped breaking out SAP HANA as a revenue item under McDermott’s logic that “everything SAP does now connect to HANA.”

Conclusion

  • SAP’s naming of the HANA Cloud Platform and their discussion around HCP is deliberate and deceptive.
  • HANA Cloud Platform is an example of both cloud washing and HANA washing — all in one product.
  • Almost no one uses the HANA Cloud Platform, so SAP can say whatever they want to about it. They propose 20,000 “developers” using it, but I know several people who created and account and logged in and aren’t developing anything in it. Most of SAP’s numerical claims like the fact it has 3700 S/4 “customers” are always inflated.
  • The HANA Cloud Platform will be used in SAP’s marketing offensives to mislead companies. Both regarding how much SAP installations are cloud based and how much HANA is deployed.
  • If the HANA Cloud Platform never rises above even a tiny fraction of users, this will not stop SAP from telling customers and Wall Street that it is revolutionizing projects. And even better, its growth cannot be tracked because it is free and will not have any revenues to report. I see the HANA Cloud PlatformHCP being saddled up by SAP marketing to be ridden for a long time.

HANA & S/4HANA Research Contact

  • Interested in Research on S/4HANA & HANA?

    It is difficult for most companies to make improvements in S/4HANA and HANA without outside advice. And it is not possible to get honest S/4HANA and HANA advice from large consulting companies. We offer remote unbiased multi-dimension S/4HANA and HANA support.

    Just fill out the form below and we'll be in touch.

References

*https://www.amazon.com/SAP-Nation-runaway-software-economy-ebook/dp/B00Q5MW21C

https://en.wikipedia.org/wiki/Comparison_of_integrated_development_environments

I cover how to interpret risk for IT projects in the following book.

The Risk Estimation Book

 

Software RiskRethinking Enterprise Software Risk: Controlling the Main Risk Factors on IT Projects

Better Managing Software Risk

The software implementation is risky business and success is not a certainty. But you can reduce risk with the strategies in this book. Undertaking software selection and implementation without approximating the project’s risk is a poor way to make decisions about either projects or software. But that’s the way many companies do business, even though 50 percent of IT implementations are deemed failures.

Finding What Works and What Doesn’t

In this book, you will review the strategies commonly used by most companies for mitigating software project risk–and learn why these plans don’t work–and then acquire practical and realistic strategies that will help you to maximize success on your software implementation.

Chapters

Chapter 1: Introduction
Chapter 2: Enterprise Software Risk Management
Chapter 3: The Basics of Enterprise Software Risk Management
Chapter 4: Understanding the Enterprise Software Market
Chapter 5: Software Sell-ability versus Implementability
Chapter 6: Selecting the Right IT Consultant
Chapter 7: How to Use the Reports of Analysts Like Gartner
Chapter 8: How to Interpret Vendor-Provided Information to Reduce Project Risk
Chapter 9: Evaluating Implementation Preparedness
Chapter 10: Using TCO for Decision Making
Chapter 11: The Software Decisions’ Risk Component Model

Risk Estimation and Calculation

Risk Estimation and Calculation

See our free project risk estimators that are available per application. The provide a method of risk analysis that is not available from other sources.

project_software_risk