How Accurate Was SAP on Fiori as a Successful Product?

Executive Summary

  • For years SAP has said that Fiori was a successful product.
  • In this article, we review the accuracy of this claim. 

Video Introduction: What SAP Said About Fiori as a Commercially Successful, Inevitable, and Broadly Used by SAP Customers

Text Introduction (Skip if You Watched the Video)

SAP has made some amazingly inaccurate statements about Fiori. Fiori is SAP’s 5th attempt at mobile, i.e., and before SAP acquired Sybase, in part to obtain its mobile technologies, SAP put major resources into SAP Mobility. But neither of these initiatives went anywhere. SAP started with ITS mobile, NetWeaver mobile, Sybase SUP, then Syclo / SMP, and now Fiori. At this point, one seems to even remember as recent as SMP, which was supposedly the best thing since sliced bread to solve all mobility issues, and it’s only Fiori “all the way now.” You will learn the accuracy of SAP on Fiori as a successful product.

Our References for This Article

If you want to see our references for this article and other related Brightwork articles, see this link.

Lack of Financial Bias Notice: We have no financial ties to SAP or any other entity mentioned in this article.

  • This is published by a research entity.
  • Second, no one paid for this article to be written, and it is not pretending to inform you while being rigged to sell you software or consulting services. Unlike nearly every other article you will find from Google on this topic, it has had no input from any company's marketing or sales department. 

Problems with Fiori

SAP’s Fiori has been a problem from the beginning. As previously stated, it seems SAP is pushing development to come up with as many Fiori apps as possible — for the perception of the broadest possible coverage. But as most of these apps aren’t used, the apps aren’t being tested and burned in.

Bill McDermott made the following statement to SAP News in 2014.

“We want every SAP customer to run simple with a world-class user experience,” said Bill McDermott CEO and member of the Executive Board of SAP. “Judging by the commercial success of SAP Fiori, it’s clear that our customers agree. Some customers and our user groups believe we shouldn’t charge for SAP Fiori. We listened to our customers, I agree with them, and now SAP Fiori is included with SAP software.” – SAP News

This is untrue.

What Has Actually Happened with Fiori?

Fiori is quite unsuccessful commercially, but we predict it will be replaced with a new UI initiative in the future from SAP.

We brought up these issues with Fiori in 2016 in the article What is in the Fiori Box.

Since that time, we have followed up with several articles questioning the official story of Fiori. And Fiori’s lack of uptake has become increasingly evident.

Conclusion and Calculation

SAP receives a 0% accuracy rating on Fiori as a successful and broadly used product.

Link to the Parent Article

This is one of many research articles on a specific topic that supports a larger research calculation. For the overview of the research calculation for all of the SAP topics that were part of the study, see the following primary research A Study into SAP’s Accuracy.