SAP's Accuracy

How Accurate Was SAP on Reengineering Business Processes?

Executive Summary

  • For years SAP has stated that SAP performs reengineering business processes.
  • In this article, we review the accuracy of this claim. 

What SAP Said About How Accurate Was SAP on Reengineering Business Processes?

Business process reengineering was a hot topic and consulting line of business back in the 1980s. The concept, which was much promoted by SAP, Gartner, and SAP consulting companies (among others), was that the business process could be reengineered or adjusted to match the functionality in SAP. SAP further proposed that whatever the prospect was doing in its existing systems were inferior to the best practices that were contained within SAP’s software.

See our references for this article and related articles at this link.

The Truth About Reengineering Business Processes?

Reengineering ran out of steam in the early 1990s but as is covered in the article Reengineering and its Impact on ERP Sales,

Over and over, SAP told companies to redesign their processes and use SAP’s standard functionality, but it simply was not feasible for the vast majority of functionality. A massive industry built up around coding in the highly inefficient SAP ABAP coding language to place these customer processes into SAP. This was covered in the article Why Did Customers Listen to SAP on ABAP and Coding Tools?

Primarily in the battle between reengineering and customization, customization won.

Conclusion and Calculation

SAP receives a 0% accuracy rating on SAP regarding reengineering to match SAP would lead to significant advantages.

Link to the Parent Article

This is one of many research articles on a specific topic, that support a larger research calculation. For the overview of the research calculation for all of the SAP topics that were part of the study, see the following primary research A Study into SAP’s Accuracy.