How Gartner Rates Oracle and IBM as Tier 2 Clouds

Executive Summary

  • Gartner rates Oracle and IBM as tier 2 clouds.
  • We explain what does this mean for these companies and their cloud future.


  • Audience: IT and business executives – IT procurement & operations professionals – Developers.
  • Summary: As of April 2018, Gartner classifies AWS, Microsoft, and Google as Tier 1 clouds. IBM and Oracle as Tier 2.
  • Recommendations: Organizations are advised to consider Gartner’s evaluation before making strategic cloud computing purchase decisions to reduce the risks of their business critical projects.

Why Oracle is Tier 2 Cloud?

According to Gartner:

“Oracle cloud offering remains a bare-bones “minimum viable product,” and it is arguably too minimal to be viable for a broad range of common cloud IaaS use cases. It has limited enterprise customer traction. Oracle has just begun to build a partner ecosystem, and Gartner clients report that MSPs are sometimes reluctant to support OCI. Customers need to have a high tolerance for risk.”

Why IBM is Tier 2 Cloud?

According to Gartner:

“IBM has repeatedly encountered engineering challenges that have negatively impacted its time to market. Customers must thus absorb the risk of an uncertain roadmap. This uncertainty also impacts partners, and therefore the potential ecosystem.

The IBM Cloud experience remains disjointed. SoftLayer infrastructure is available in 16 countries, and the container service in 12 countries, but the rest of IBM Cloud (Bluemix) is available in only four countries and in just two U.S. cities. Consequently, customer infrastructure placement options are very limited”.

Tier 1 vs. Tier 2 vendors by CAPEX spend

Tier 1 vendors vastly outspend Tier 2 counterparts in cloud infrastructure. This is reflected in CAPEX spend.

The trend is also clear when we consider CAPEX spend as a percent of revenue.

What are Your Tier 1 Cloud Options?

Gartner classifies AWS, Microsoft, and Google as Tier 1 clouds. The best choice depends on your own specific use case. For example, Gartner recommends Google for

“Big data and other analytics applications, machine learning projects, cloud-native applications, or other applications optimized for cloud-native operations.”

The Tier 1 cloud leader.

According to Gartner..

“AWS is the provider most commonly chosen for strategic adoption; many enterprise customers now spend over $5 million annually, and some spend over $100 million. While not the ideal fit for every need, it has become the “safe choice” in this market, appealing to customers that desire the broadest range of capabilities and long-term market leadership”.

Gartner also says that “AWS is the most mature, enterprise-ready provider, with the strongest track record of customer success and the most useful partner ecosystem”.


Gartner April 2018 IaaS MQ report. Download full report here.

The Problem: A Lack of Fact-Checking of Oracle

There are two fundamental problems around Oracle. The first is the exaggeration of Oracle, which means that companies that purchased from Oracle end up getting far less than they were promised. The second is that the Oracle consulting companies simply repeat whatever Oracle says. This means that on virtually all accounts there is no independent entity that can contradict statements by Oracle.

Being Part of the Solution: What to Do About Oracle

We can provide feedback from multiple Oracle accounts that provide realistic information around a variety of Oracle products — and this reduces the dependence on biased entities like Oracle and all of the large Oracle consulting firms that parrot what Oracle says. We offer fact-checking services that are entirely research-based and that can stop inaccurate information dead in its tracks. Oracle and the consulting firms rely on providing information without any fact-checking entity to contradict the information they provide. This is how companies end up paying for items which are exorbitantly priced, exorbitantly expensive to implement and exorbitantly expensive to maintain.

If you need independent advice and fact-checking that is outside of the Oracle and Oracle consulting system, reach out to us with the form below or with the messenger to the bottom right of the page.

Financial Disclosure

Financial Bias Disclosure

Neither this article nor any other article on the Brightwork website is paid for by a software vendor, including Oracle, SAP or their competitors. As part of our commitment to publishing independent, unbiased research; no paid media placements, commissions or incentives of any nature are allowed.


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