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Honest Vendor Ratings

How to Use the Brightwork Honest Vendor Ratings

Executive Summary

  • The Brightwork Honest Software Vendor Ratings are an unbiased explanation of vendors.
  • The logic for the ratings being is that software buyers can't only review the application without also observing the software vendor.

What Are the Honest Vendor Ratings?

These are reviews of vendors performed without any financial bias as Brightwork receives no income from any vendor. Before we get...

The Brightwork Research & Analysis Honest Vendor Rating for ERPNext

Executive Summary

  • This article is part of our honest vendor series, which is one of the only ratings of vendors rather than applications.

Introduction

The company Web Notes Technologies produce the application ERPNext; however, as they do not market under this name, we refer to both the company and the application as ERPNext. ERPNext is one of the few software...

The Brightwork Research & Analysis Honest Vendor Rating for Business Forecast Systems

Executive Summary

  • This article is part of our honest vendor series, which is one of the only ratings of vendors rather than applications.

Introduction

Business Forecast Systems is a small software vendor that has been in forecasting since 1987. Business Forecast Systems is the type of software vendor that we typically recommend to work with. They are very concentrated...

The Brightwork Research & Analysis Honest Vendor Rating for JDA

Executive Summary

  • This article is part of our honest vendor series, which is one of the only ratings of vendors rather than applications.

Introduction

JDA began their life in Canada, and in the retail software business before relocating to Phoenix, AZ in the 1980s and are still one of the few software companies based in Arizona. <span style="color:...

The Brightwork Research & Analysis Honest Vendor Rating for SugarCRM

Executive Summary

  • This article is part of our honest vendor series, which is one of the only ratings of vendors rather than applications.

Introduction

SugarCRM shows many of the textbook symbols of growth that has been a bit too fast for management. Coming in at a lower price than Salesforce in the active CRM space worked for SugarCRM. SugarCRM...

The Brightwork Research & Analysis Honest Vendor Rating for Base CRM

Executive Summary

  • This article is part of our honest vendor series, which is one of the only ratings of vendors rather than applications.

Introduction

Base CRM is a young and small new CRM vendor. They are currently roughly 100 people. Base specializes in small clients. However, this is because this is how new software vendors start. From...

The Brightwork Research & Analysis Honest Vendor Rating for Salesforce

Executive Summary

  • This article is part of our honest vendor series, which is one of the only ratings of vendors rather than applications.

Introduction

One of the most interesting vendors to cover is undoubtedly Salesforce. Siebel was the early originator of CRM, but Salesforce has redefined the category as well as make it viable, and it seems like Salesforce...

IT Risk and Software Selection

The Problem With Software Case Studies

Executive Summary

  • Software vendors love presenting biased case studies to prospects.
  • This article covers hidden problems with software case studies.

Introduction

Case studies are created and presented to software vendor prospects to convince prospects to purchase software and implementation services. Often little discussed is how accurate and reliable these case studies are. This article is broken into the following sections.
  • Section...

What is the Problem with a Research Entity Focusing on Consulting

Executive Summary

  • Consulting is a very different business model than selling research.
  • In this article, we will explain our focus on selling research over consulting.

Introduction

The Brightwork website for some time has been focused on giving away free content to obtain consulting contracts. For example, the forms that are currently at the end of each Brightwork article, allow the interested readers...

Why Custom Development Should Be Expected for Nearly All Applications

Executive Summary

  • Package vendors and consulting companies overstate the degree to which package software can meet requirements.
  • We cover an assumption of the percentage of requirements that are covered by package software.

Introduction

Vendors and consulting companies present a false assumption. This assumption is that package software meets most to nearly all of the business requirements. This is part of the...

What is the Problem with Information About Oracle?

Executive Summary

  • Oracle and their consulting partners have shared highly inaccurate information to customers.
  • How to get independent information on the topic of Oracle.

Introduction

Thanks for taking the quiz. We are virtually the only research entity that operates in the enterprise software space that takes no money from vendors or from consulting firms. In this article, we describe the problem with...

What is the Problem with Information About Indirect Access?

Executive Summary

  • SAP and its consulting partners have shared inaccurate information about indirect access.
  • How to get independent information on the topic of indirect access.

Introduction

Thanks for taking the quiz. We are virtually the only research entity that operates in the enterprise software space that takes no money from vendors or consulting firms. In this article, we describe the problem with...

What is the Problem with Information About Fiori?

Executive Summary

  • SAP and its consulting partners have shared highly inaccurate information about Fiori.
  • How to get independent information on the topic of Fiori.

Introduction

Thanks for taking the quiz. We are virtually the only research entity that operates in the enterprise software space that takes no money from vendors or consulting firms. In this article, we describe the problem with the...

What is the Problem with Information About HANA?

Executive Summary

  • SAP and its consulting partners have shared highly inaccurate information about HANA.
  • How to get independent information on the topic of HANA.

Introduction

We are virtually the only research entity that operates in the enterprise software space that takes no money from vendors or from consulting firms. In this article, we describe the problem with the information available about HANA. Let...

Project Planning Calculation

PlanetTogether Superplant Project Planning Calculator

Executive Summary

  • This is an interactive project planning calculator for PlanetTogether.

How it Works

Fill out the form below for your project planning estimate. The form does not have a "beginning or end." The form is constantly calculating, so feel free to make constant changes and the application will auto-adjust.

Details

SAP PLM Project Planning Calculator

Executive Summary

  • This is an interactive project planning calculator for SAP PLM.

How it Works

Fill out the form below for your project planning estimate. The form does not have a "beginning or end." The form is constantly calculating, so feel free to make constant changes and the application will auto-adjust.

Details

  • Vendor Name: SAP (See for Vendor Rating)
  • Software Category:...

SAP SmartOps Project Planning Calculator

Executive Summary

  • This is an interactive project planning calculator for SAP SmartOps.

How it Works

Fill out the form below for your project planning estimate. The form does not have a "beginning or end." The form is constantly calculating, so feel free to make constant changes and the application will auto-adjust.

Details

  • Vendor Name: SAP (See for Vendor Rating)
  • Software Category:...

Sample Project Planning Calculator

Executive Summary

  • This is an interactive project planning calculator for a sample project.

How it Works

Fill out the form below for your project planning estimate. The form does not have a "beginning or end." The form is constantly calculating, so feel free to make constant changes and the application will auto-adjust.

Details

  • Vendor Name: XYZ (See for Vendor Rating)
  • Software...

Oracle JD Edwards Enterprise One Project Planning Calculator (Larger)

Executive Summary

  • This is an interactive project planning calculator for Oracle JDA Edwards Enterprise One.

How it Works

Fill out the form below for your project planning estimate. The form does not have a "beginning or end." The form is constantly calculating, so feel free to make constant changes and the application will auto-adjust. This page is for implementations...

SAP ERP/ECC/R/3 Project Planning Calculator (Larger)

Executive Summary

  • This is an interactive project planning calculator for SAP ECC.

How it Works

Fill out the form below for your project planning estimate. The form does not have a "beginning or end." The form is constantly calculating, so feel free to make constant changes and the application will auto-adjust. This calculator is for more than 1500 users,...

Tableau Project Planning Calculator (BI) (On Premises)

Executive Summary

  • This is an interactive project planning calculator for Tableau.

How it Works

Fill out the form below for your project planning estimate. The form does not have a "beginning or end." The form is constantly calculating, so feel free to make constant changes and the application will auto-adjust. This the on-premises version of this project planning calculator, for...

Software Ratings

The Shortage of Software Term Fact Check

Executive Summary

  • The is a shortage of fact checking in software.
  • This article covers the issues with fact-checking terminology.

Introduction

A significant problem with the software field is that there is a great deal of hyperbole, which is driven by sales pressure. This page was created to create a list of items that are commonly used in information technology and provide verification.

Why...

How to Understand the Brightwork Software Category Analyses

Executive Summary

  • Brightwork Research & Analysis covers multiple categories of enterprise software.
  • Before reading each vendor or application area, start by reviewing our analysis of the software category.

Introduction

Each category analysis provides an overview of the basic features of the software category. This includes:
  • The problem that the software is designed to address.
  • How applications in a particular category tend to be designed.
  • An explanation of the history of...

How to Use the Brightwork Implementation Risk Ratings

Executive Summary

  • What are the Risks Measurements at Brightwork Research and Analysis?
  • Our Enterprise Risk Management Framework and IT Risk Assessment Template
  • Implementation Success Ratio
  • Our Work in Technology Risk Management and Implementation Risk Measurement

Introduction to the MUFI Ratings and Risk Calculation

Our MUFI Rating and Risk calculation is an estimate of implementation risk and technology risk management. It proposes an...

The Brightwork Research & Analysis Rating and Risk for PlanetTogether Galaxy APS Superplant

Executive Summary

  • This is the Brightwork Research & Analysis software rating series.
  • We rate both the software and estimate the risk of implementing each application.

MUFI Rating & Risk for PlanetTogether Galaxy APS Superplant

MUFI: Maintainability, Usability, Functionality, Implement ability Vendor: PlanetTogether Galaxy APS (Select For Vendor Profile)

Introduction

PlanetTogether has created a substantial portion of the overall applied innovation in production...

The Brightwork Research & Analysis Rating and Risk for Arena Solutions Arena PLM

Executive Summary

  • This is the Brightwork Research & Analysis software rating series.
  • We rate both the software and estimate the risk of implementing each application.

MUFI Rating & Risk for Arena Solutions Arena PLM

MUFI: Maintainability, Usability, Functionality, Implement ability Vendor: Intuit Quickbooks Enterprise (Select For Vendor Profile)

Introduction

Arena Solutions is highly concentrated in the high tech industry where it provides...

The Brightwork Research & Analysis Rating and Risk for Hamilton Grant Recipe Management

Executive Summary

  • This is the Brightwork Research & Analysis software rating series.
  • We rate both the software and estimate the risk of implementing each application.

MUFI Rating & Risk for Hamilton Grant Recipe Management

MUFI: Maintainability, Usability, Functionality, Implement ability Vendor: Hamilton Grant Recipe Management (Select For Vendor Profile)

Introduction

Hamilton Grant Recipe Management is a solution for managing product management. The paper...

The Brightwork Research & Analysis Rating and Risk for SAP PLM

Executive Summary

  • This is the Brightwork Research & Analysis software rating series.
  • We rate both the software and estimate the risk of implementing each application.

MUFI Rating & Risk for SAP PLM

MUFI: Maintainability, Usability, Functionality, Implement ability Vendor: SAP (Select For Vendor Profile)

Introduction

SAP’s PLM solution is not an application but is rather a combination of various functionalities that are...

TCO Calculators

A Study into SAP HANA’s TCO (Complete) (2017)

Executive Summary

  • Our HANA TCO study is a complete accounting of TCO without being funded by SAP.
  • We provide a TCO estimate based upon actual real HANA case studies.
*The introduction is in the free portion of the research and will not be repeated here. 

Video Introduction: A Study into SAP HANA's TCO (Complete) (2017)

https://youtu.be/CJvVsbIfgVM

Text Introduction (Skip if You Watched the Video)

This...

PlanetTogether TCO Calculator (Superplant)

Executive Summary

  • This is an interactive TCO calculator for PlanetTogether.

How it Works

Fill out the form below for your adjustable PlanetTogether TCO Calculator (for superplant), as well as each of the supporting cost components that make up the TCO. The form does not have a "beginning or end." The form is constantly calculating, so feel free...

SAP PLM TCO Calculator

Executive Summary

  • This is an interactive TCO calculator for SAP PLM.

How it Works

Fill out the form below for the adjustable SAP PLM TCO Calculator, as well as each of the supporting cost components that make up the TCO. The form does not have a "beginning or end." The form is constantly calculating, so feel free...

SAP SmartOps TCO Calculator

Executive Summary

  • This is an interactive TCO calculator for SAP SmartOps.

How it Works

Fill out the form below for the adjustable SAP SmartOps TCO Calculator, as well as each of the supporting cost components that make up the TCO. The form does not have a "beginning or end." The form is constantly calculating, so feel free...

Oracle JD Edwards EnterpriseOne TCO Calculator (Larger)

Executive Summary

  • This is an interactive TCO calculator for Oracle JD Edwards EnterpriseOne.

How it Works

Fill out the form below for your adjustable Oracle JD Edwards EnterpriseOne TCO Calculator, as well as each of the supporting cost components that make up the TCO. The form does not have a "beginning or end." The form is constantly...

SAP ERP ECC R/3 TCO Calculator (Larger)

Executive Summary

  • This is an interactive TCO calculator for SAP ERP ECC.

How it Works

Fill out the form below for the adjustable SAP ERP ECC R/3 TCO Calculator, as well as each of the supporting cost components that make up the TCO. The form does not have a "beginning or end." The form is constantly calculating,...

Tableau BI TCO Calculator (On Premises)

Executive Summary

  • This is an interactive TCO calculator for Tableau.

How it Works

Fill out the form below for the adjustable Tableau (BI) TCO Calculator. The form does not have a "beginning or end." The form is constantly calculating, so feel free to make constant changes and the application will auto-adjust. This is the SaaS version of...

TCO Info Articles

How Much Evidence Supports DZone and Kissflow’s ROI of Low Code?

Executive Summary

  • Low code vendors like Kissflow make enlarged claims around their low code applications.
  • Let us review the evidence for these claims by Kissflow.

Introduction

Kissflow is one of the top low code development environments. Their CEO, Suresh Sambandam, wrote an article in DZone about the value of low code environments. We review how accurate his statements are. See our...

How Accurate Are the Claims of Outsystems on the ROI of Low Code?

Executive Summary

  • Low code vendors like Outsystems make enlarged claims around their low code applications.
  • Let us review the evidence for these claims by Outsystems.

Introduction

Outsystems is one of the top low code development environments. We review several articles on what Outsystems claims about the ROI of low code. See our references for this article and related articles at this...

Our Evaluation of the Information Quality Level on Tableau ROI from Google Search Results

Executive Summary

  • We review some of the highest-ranking sources on Tableau ROI to answer the Tableau ROI's quality level.

Introduction

We review some of the most popular articles on Tableau ROI to understand what is generally available to those searching on this topic. Our own site has several articles that rank high for a search on "Tableau ROI," however, we will...

How Likely is it That the Often Quoted Nucleus Research CRM ROI Estimates Are Correct?

Executive Summary

  • Nucleus Research has produced the most widely quoted CRM ROI estimates anywhere.
  • We review how likely these estimates are true.

Introduction

In the article, Our Evaluation of the Information Quality Level on CRM ROI from Google Search Results, we reviewed a...

Our Evaluation of the Information Quality Level on Salesforce ROI from Google Search Results

Executive Summary

  • We review some of the highest-ranking sources on Salesforce ROI to answer the Salesforce ROI's quality level.

Introduction

We review some of the most popular articles on Salesforce ROI to understand what is generally available to those searching on this topic. Our own site has several articles that rank high for a search on "Salesforce ROI," however, we will...

Our Evaluation of the Information Quality Level on CRM ROI from Google Search Results

Executive Summary

  • We review some of the highest-ranking sources on ERP CRM to answer the quality level of information on ERP CRM.

Introduction

We review some of the most popular articles on CRM ROI to understand what is generally available to those searching on this topic. Our own site has several articles that rank high for a search on "CRM...

Our Evaluation of the Information Quality Level on ERP ROI from Google Search Results

Executive Summary

  • We review some of the highest-ranking sources on ERP ROI to answer the question of the quality level of information on ERP ROI.

Introduction

We review some of the most popular articles on ERP ROI to understand what is generally available to those searching on this topic. Our own site has several articles that rank high for a search...

IT Terms and Concepts

How Valid is the Term Single Source of Truth or SSOT in IT?

Executive Summary

  • The term single source of truth is constantly repeated in IT, particularly with regards to data.
  • We cover the accuracy of this term.

Introduction

Terms are used in IT that are sometimes valid and sometimes are inaccurate marketing terms. The term single source of truth is sometimes used to explain being able to find nonconflicting information from one place.

Our...

How Executives and Companies Now Make Up Transformations That Never Occurred

Executive Summary

  • Executives have begun referring to transformations that never occurred as resume builders.
  • Using the term transformation is now a way to take credit for a hazy accomplishment.

Introduction

Digital transformation is a common term used in the IT space and, in particular, in the SAP space. It is a recent term and also a highly problematic term. I now...

Are SAP’s Layoffs Due to an Impressive Transformation?

Executive Summary

  • SAP has come up with a logic for key layoffs in areas where their products are failing.
  • We analyze the evidence for SAP's logic.

Introduction

After we wrote our analysis of SAP's layoffs in the articles SAP's Layoffs and a Brightwork Warning on HANA, and What Is Different About the Q1 2019 SAP and Oracle Layoffs,...

How to Use the Latest New Digital Transformation Terms!

Executive Summary

  • Digital transformation is ramping up the bridge and has caused its digital transformations to require a whole new set of super open-minded terminology.

Introduction to the New Digital Transformation Terms

The term digital transformation has been with us for a few years, with digital transformations appearing left and right. However, special conditions have now arisen on projects that require...

How to Understand the Misuse of the Term System of Record

Executive Summary

  • The term "system of record" is used by non-technical resources to makes a false point.
  • We cover the misuse of the term.

Video Introduction: How to Understand the Misuse of the Term System of Record

https://youtu.be/oYU_RKr-sOI

Text Introduction (Skip if You Watched the Video)

The term "system of record" has been inaccurately explained by people with little understanding of the topic...

How SAP Used and Abused the Term Legacy

Executive Summary

  • There is a history of the term legacy systems in IT.
  • SAP provides false information regarding their ability to replace legacy.

Introduction

As part of my series on SAP as legacy, which began with How SAP is Now Strip Mining Customers, I wanted to write an article to describe how SAP and...

The Problem with the Term Digital Transformation

Executive Summary

  • Digital transformation is a misapplied term that has been popularized by SAP, but which makes no sense. There is a significant problem using the word to describe IT implementations.

This chameleon can transform itself. And it can do so without the benefit of any digital technologies.

Introduction

Digital transformation is a common term used in the IT space and, in...

Solution Architecture

Solution Architecture Package – Oracle Two Tiered ERP Calculator

Introduction

A two-tiered ERP strategy is where multiple ERP systems are used – most often one tier 1 ERP system is combined with tier 2 and tier 3 ERP systems. The ERP vendors and applications are typically categorized into the following “tiers.” The concept is that different ERP systems are to be used for various “tiers” of the business. Gartner has the following definition of two-tiered ERP.
"Two-tier ERP is the use...

Solution Architecture Package – SAP Two Tiered ERP Calculator

Introduction

A two-tiered ERP strategy is where multiple ERP systems are used – most often one tier 1 ERP system is combined with tier 2 and tier 3 ERP systems. The ERP vendors and applications are typically categorized into the following “tiers.” The concept is that different ERP systems are to be used for various “tiers” of the business. Gartner has the following definition of two-tiered ERP.
Two-tier ERP is the...

Solution Architecture Package – 100% Oracle Versus 100% Best of Breed Calculator

Introduction

It is commonly stated that tier 1 ERP systems are very advantageous, particularly for large buyers. One of the reasons that are often presented is that using both tier 2 ERP systems as well as other applications from the same software vendors saves buyers money. And in fact, that while it is well recognized that the major vendors provide inferior functionality to best of breed vendors (although the...

Solution Architecture Package – 100% SAP Versus 100% Best of Breed Calculator

Introduction

It is commonly stated that tier 1 ERP systems are very advantageous, particularly for large buyers. One of the reasons that are often presented is that using both tier 2 ERP systems as well as other applications from the same software vendors saves buyers money. And in fact, that while it is well recognized that the major vendors provide inferior functionality to best of breed vendors (although the...

Brightwork Analytical Products

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