Executive Summary Many applications are designed more to be sold versus to be implemented. This impacts the implement ability of applications. Introduction The reader will also understand why the marketing literature reads the way it does and why they need to ignore the “sell-ability” parts of it and seek instead documentation that reflects the “implement-…
Executive Summary What are the major influences for Brightwork Research & Analysis? What everyone can learn from Dutch thought. Introduction Sometimes I am asked what the influences that make up the background for the research at Brightwork are. In this article, we will cover them. They are the following: The Scientific Method Noam Chomsky Dutch…
Executive Summary We cover the risk model we use to assign risk to applications. This risk model is made up of components that are combined to create an overall score. Introduction To manage risk, it is important to define the most important components of risk that an enterprise software implementation is likely to face and…
Executive Summary Many factors conspire against realistic and accurate estimates of IT project duration estimates. We cover who has input to the estimate and how their bias impacts the estimate. Introduction For software buyers, they face a significant amount of information that causes underestimation of implementation duration. This article will discuss who does implementation duration…
Executive Summary The basics of IT risk management are routinely ignored on projects. We cover what they are and how they can be followed. Introduction To understand how to manage IT project risks, we must first level set on what we mean by risk. First, there are many different degrees of success or failure on…
Executive Summary It is often presented that risk is reduced by buying from the largest software vendors. This article explains why buying from large software vendors actually increases risk. Introduction After a detailed analysis of this topic, it is clear that the standard approaches to managing risk on enterprise software selection and implementations such as…
Executive Summary Projects normally do not have a risk percentage applied to them in the project planning stages. Companies tend to prefer to assume that all IT projects will be successful and ignore IT project failure. Introduction It should go without saying that implementation success and implementation timelines are probabilistic. Enterprise software is generally complex…