Executive Summary

  • This article is part of our honest vendor series, which is one of the only ratings of vendors rather than applications.
  • The vendor quality is critical to the decision making process as software purchases have a high long term involvement by the software vendor.


As the company is so new, it is challenging to take a full accounting of Rootstock’s ability to implement and support its application. However, they have made the right strategic decisions in terms of building their infrastructure and connecting with genuinely value-added partners, which bodes very well for their present and future capabilities.

Quality of Information Provided

The information provided by Rootstock is generally accurate.

Consulting and Support

Rootstock has a low cost of implementation and is generally not implemented by anyone but Rootstock consultants. This means no major software consulting company would need to be involved that would drive up the cost and the implementation timeline. Rootstock will often implement partially by showing up on-site and somewhat be providing remote implementation support, which is far less expensive than full time consulting.

Internal Efficiency

Rootstock did not begin as part of the Salesforce.com AppExchange ecosystem. Instead, it started as a partner with NetSuite, from which it severed the partnership, and very quickly became one of the most critical applications on the Force.com platform. This transition was exceedingly smooth and says very good things about the capabilities of Rootstock’s management. This is an experienced group that knows how to position their product and leverage partners in a what that is truly strategic – rather than to get a marketing bump by including a variety of partner images on one’s website. Rootstock is increasing as its value proposition has become apparent, and its manufacturing prospects are now more quickly understanding and gravitating towards SaaS. The main challenge for maintaining high internal efficiency will be managing the growth.


Rootstock has a relatively high Current Innovation Level.

Vendor Scores

Honest Vendor Ratings

Search for the vendor in this table using the search bar in the upper right of the table. Shortening Key: 
  • VC = Vendor Consulting
  • VS = Vendor Support
  • QIP = Quality of Information Provided
  • IE = Internal Efficiency
  • I = Innovation
  • C = Category
  • ACS = Average Category Score
Average Score for the BI Heavy Software Category6. HeavyCategory Average
Average Score for the BI Light Software Category7.76.756.36.8BI LightCategory Average
Average Score for the CRM Software Category5. Average
Average Score for the PLM Software Category7. Average
Average Score for the Production Planning Software Category7.36.765.25.7Production PlanningCategory Average
Average Score for the Small and Medium ERP Software Category7. and Medium ERPCategory Average
Average Score for the Supply Planning Software Category7. PlanningCategory Average
Average Score Score for the Demand Planning Software Category7. PlanningCategory Average
Average Score for the Big ERP Software Category4. ERPCategory Average
Actuate77865BI HeavyApplication Specific
Arena Solutions91010810PLMApplication Specific
AspenTech43437Production PlanningApplication Specific
Base CRM88997CRMApplication Specific
Birst8888.59BI HeavyApplication Specific
Business Forecast Systems991098Demand PlanningApplication Specific
Delfoi888.548Production PlanningApplication Specific
Demand Works99101010Supply PlanningApplication Specific
ERPNext888.5109Small and Medium ERPApplication Specific
FinancialForce10109109.5FinancialApplication Specific
Hamilton Grant89.589.58PLMApplication Specific
Intacct1010999.5FinancialApplication Specific
Intuit88966.5FinancialApplication Specific
JDA3.53422Demand PlanningApplication Specific
Microsoft45211Small and Medium ERPApplication Specific
MicroStrategy87777BI HeavyApplication Specific
NetSuite65644CRMApplication Specific
OpenERP788.587Small and Medium ERPApplication Specific
Oracle52111ManyApplication Specific
PlanetTogether91081010Supply PlanningApplication Specific
Preactor787.533Production PlanningApplication Specific
ProcessPro1089109Small and Medium ERPApplication Specific
QlikTech87589.5CRMApplication Specific
Salesforce73866CRMApplication Specific
SAS971077Demand PlanningApplication Specific
SugarCRM44553CRMApplication Specific
Tableau101091010BI LightApplication Specific
Teradata98.58.568BI HeavyApplication Specific
ToolsGroup1010999Demand PlanningApplication Specific
SAP53111ManyApplication Specific

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Software Selection Package for Small to Medium ERP