Executive Summary

  • This is the Brightwork Research & Analysis software rating series.
  • We rate both the software and estimate the risk of implementing each application.

MUFI Rating & Risk for Demand Works Smoothie SP

MUFI: Maintainability, Usability, Functionality, Implement ability

Vendor: Demand Works (Select For Vendor Profile)


Demand Works is a highly innovative and small software vendor. Their level of innovation is entirely disproportionate to the size of their company. Demand Works is one of the vendors that we use as evidence that most of the innovation in enterprise software comes not from the most prominent vendors, but the smallest.

Application Detail

We rate each application separately per a business process category. However, Smoothie offers both demand and supply planning from the same user interface. If used like this, it would reduce the total cost of ownership even more as the software price goes up only incrementally and a company would receive an implementation and maintenance benefit of only having to manage one application. Unlike SAP products, where the advantage of using more applications is illusory because SAP applications are so different from one another, supply and demand planning within Smoothie use the same user interface. This allows one to transition from supply to demand and vice versa very smoothly. This is one of the major selling points of this application is that is exceedingly easy to use.

Smoothie Policies

 Smoothie SP can change values very quickly. This master data parameters can be adjusted individually. However, Smoothie SP allows any grouping of products to be selected and then to have their parameters changed as a group. This is leading-edge master data parameter maintenance.

Just as with demand planning, Smoothie is the usability leader in the supply planning software category. Smoothie can be implemented quickly, and user adoption with the application tends to be high.

Smoothie SP does not have the complexity of the other applications in this category. It runs MRP, and DRP – these are the oldest supply planning methods. MRP creates purchase requisitions and production requisitions, while DRP establishes the transfer orders between the locations in the supply network. These are the same methods used in ERP systems, however, because the Smoothie SP interface is so easy to use, and because of the ability to quickly group products along with product and geographic attributes. Smoothie SP is offering a much more robust solution for MRP and DRP, even though the mathematics is not different from what is in ERP systems. MRP and DRP in Smoothie are far more comfortable to use and better than doing MRP in ERP – we have performed MRP and DRP in Smoothie on projects and have been impressed with how much more transparency the application provides over ERP system based MRP and DRP.

Smoothie SP is an excellent choice for any company that wants to improve its supply planning, that is not interested in committing to a more complex supply planning application. Smoothie SP can be brought up very quickly and can serve as a prototype environment. Any company which is using an ERP system for supply planning can very immediately improve the quality of its supply plan by using Smoothie SP in even a limited capacity.

MUFI Scores

All scores out of a possible 10.

MUFI Scores

Search for the vendor in this table using the search bar in the upper right of the table. Shortening Key: 
  • Ma. = Maintainability
  • Us. = Usability
  • Fu. = Functionality
  • Im. = Implementability
Average Score for Big ERP5. ERP
Average Score for CRM6.
Average Score for Small and Medium ERP8.386.78.5Small and Medium ERP
Average Score for Finance8.88.888.8Finance
Average Score for Demand Planning7.67.277.1Demand Planning
Average Score for Supply Planning6.76.976.8Supply Planning
Average Score for Production Planning6.86.976.9Production Planning
Average Score for BI Heavy5. Heavy
Average Score for PLM77.26.87.3PLM
Average Score for BI Light7.78.798.3BI Light
Arena Solutions Arena PLM10101010PLM
AspenTech AspenOne48107Production Planning
Birst88.5108BI Light
ERPNext10107.510Small and Medium ERP
Delfoi Planner866.57Production Planning
Demand Works Smoothie SP910710Supply Planning
Hamilton Grant RM1098.59PLM
IBM Cognos2.731.53BI Heavy
Infor Epiphany7865CRM
Infor Lawson8767Big ERP
Intuit QuickBooks Enterprise Solutions9959Finance
JDA DM97.588Demand Planning
Microsoft Dynamics CRM2322CRM
NetSuite CRM6433CRM
Netsuite OneWorld7788Big ERP
Oracle BI4436BI Heavy
Oracle CRM On Demand4535CRM
Oracle Demantra533.54.5Demand Planning
Oracle JD Edwards World4136Big ERP
Oracle RightNow6745CRM
PlanetTogether Galaxy APS10101010Production Planning
Preactor8737Production Planning
QlikTech QlikView99109BI Light
Rootstock9899Small and Medium ERP
Sage X38878Big ERP
Salesforce Enterprise88.597.5CRM
SAP APO DP3432Demand Planning
SAP APO PP/DS2243Production Planning
SAP APO SNP3484Supply Planning
SAP BI/BW1.5242BI Heavy
SAP Business Objects32.573BI Heavy
SAP ECC336.53Big ERP
SAP SmartOps4475.5Supply Planning
SAS BI6.5796BI Heavy
SAS Demand Driven Forecasting7897Demand Planning
Tableau (BI)9101010BI Light
Tableau (Forecasting)10859Demand Planning
Teradata86.39.76BI Heavy
ToolsGroup SO99 (Forecasting)7897Demand Planning
ToolsGroup SO99 (Supply)56107Supply Planning

Vendor and Application Risk

Demand Works Smoothie SP has one of the lowest combined vendor and application risks in the supply planning space. Smoothie SP only does MRP and DRP, two of the simplest methods of supply and initial production planning. It is the simplest method that is available among any of the applications profiled here and is an excellent choice for companies looking for an upgrade over their ERP system.

Smoothies consulting tends to be remote and especially in the early stages using an independent consultant can support an implementation. Not many independent consultants know Demand Works, so it may not be that simple to find an independent consultant for this task. We have worked extensively with Smoothie and are big fans of the application. If you require extra off-site or on-site support, contact us.

Demand Works provides expert support, but they can also offer outsourced forecasting. This can significantly speed the implementation time and can give quality supply plans either in perpetuity or for a while before being transitioned to the buyer. Either way, Demand Works provides some options that can allow for a very low-risk implementation.

Smoothie comes in a desktop, server and also has cloud options. The server option is what differentiates Smoothie from the lower cost vendors in the demand planning space.

Smoothie has low training costs because the application is so easy to use.

Likelihood of Implementation Success

This accounts for both the application and the vendor-specific risk. In our formula, the total implementation risk is application + vendor + buyer risk. The buyer specific risk could increase or decrease this overall likelihood and adjust the values that you see below.

Likelihood of Application Implementation Success and Failure

Estimates are for a typical project. A specific implementation requires details from the project to make a project-specific estimate.

Search for the application in this table using the search bar in the upper right of the table.
ApplicationProb of Implementation SuccessProb of Implementation Failure
SAP Smartops0.390.61
NetSuite CRM0.460.54
Sugar CRM0.620.48
Base CRM0.910.09
SAP CRM0.350.65
Salesforce Enterprise0.720.28
QlikTech QlikView0.820.18
Tableau (BI)0.980.02
SAP Crystal Reports0.460.54
SAS BI0.760.24
Oracle BI0.350.65
IBM Cognos0.230.77
Infor Epiphany0.580.42
Microsoft Dynamics CRM0.260.74
Oracle RightNow CRM0.410.59
Oracle CRM On Demand0.360.64
SAP Business Objects0.320.68
SAP BI/BW0.250.75
SAP PLM0.290.71
Hamilton Grant RM0.890.11
Arena Solutions0.960.04
Delfoi Planner0.70.3
PlanetTogether Galaxy APS0.960.04
AspenTech AspenOne0.550.45
SAP APO PP/DS0.270.73
Demand Works Smoothie SP0.930.07
ToolsGroup SO99 (Supply)0.820.18
Demand Works Smoothie0.960.04
Tableau (Forecasting)0.90.1
SAS Demand Driven Forecasting0.820.18
ToolsGroup SO99 (Forecasting)0.860.14
JDA DM0.570.43
Oracle Demantra0.330.67
SAP APO DP0.280.72
Intuit QB Enterprise0.80.2
Microsoft Dynamics AX0.40.6
SAP Business One0.490.51
Sage X30.620.38
Infor Lawson0.580.42
Epicor ERP0.40.6
Oracle JD Edwards World0.310.69
Oracle JD Edwards EnterpriseOne0.360.64
SAP ERP ECC/R/30.320.68
NetSuite OneWorld0.650.35

Risk Definition

See this link for more on our categorizations of risk. We also offer a Buyer Specific Risk Estimation as a service for those that want a comprehensive analysis.

Finished With Your Analysis?

To go back to the Software Selection Package page for the Supply Planning software category. Or go to this link to see other analytical products for Demand Works Smoothie.