Executive Summary

  • This is the Brightwork Research & Analysis software rating series.
  • We rate both the software and estimate the risk of implementing each application.

MUFI Rating & Risk for Intuit Quickbooks Enterprise Solutions

MUFI: Maintainability, Usability, Functionality, Implement ability

Vendor: Intuit Quickbooks Enterprise Solutions (Select For Vendor Profile)


Intuit was the originator of the standalone financial system and has been fabulously successful. It has very high client satisfaction level. Quickbooks is the go-to financial application for the majority of small to smaller mid-sized businesses. It has gradually increased its scope of functionality over the years, and can even serve manufacturing entities. Quickbooks now has a point of sale application with comes with a barcode scanner, receipt printer, credit card reader and cash drawer. Customers can also hook up various physical inventory scanners for use in a manufacturing facility or a warehouse. Quickbooks is extremely easy to use, which is why so many companies cling to it when it is time to move on to a full-featured system.

Application Detail

Quickbooks Enterprise edition can track 100,000 combined names and items, and hundreds of thousands of employees and partners.

QuickBooks Reports

Quickbooks has decent built-in reporting capabilities.

Quickbooks has primarily been included in this section because it serves as the standard for easy to use financial applications, and in our TCO research, customers are always interested in how a financial application stacks up against Quickbooks, even though most of our customers have outgrown Quickbooks. It has very lightweight functionality, yet it is enough for so many companies. Quickbooks is so easy to implement; it’s hard to call making Quickbooks live within an organization an implementation. More of the implementation comes down to integrating Quickbooks to other application rather than configuring the Quickbooks functionality.

Overall, Quickbooks has sort of barely “enterprise” functionality, and it contains more functionality that it may first appear because it seems that there is no way it could support the size of companies that we see using it, yet it is enough for so many companies. One of the ways that Quickbooks does this is with applications or apps.

Intuit App Store

Intuit has copied the platform approach of AppExchange developed by Salesforce.com, and this explains how Quickbooks can be easily extended. We tested quite a few of these apps and found they could be installed very quickly.

MUFI Scores

All scores out of a possible 10.

MUFI Scores

Search for the vendor in this table using the search bar in the upper right of the table. Shortening Key: 
  • Ma. = Maintainability
  • Us. = Usability
  • Fu. = Functionality
  • Im. = Implementability
Average Score for Big ERP5. ERP
Average Score for CRM6.
Average Score for Small and Medium ERP8.386.78.5Small and Medium ERP
Average Score for Finance8.88.888.8Finance
Average Score for Demand Planning7.67.277.1Demand Planning
Average Score for Supply Planning6.76.976.8Supply Planning
Average Score for Production Planning6.86.976.9Production Planning
Average Score for BI Heavy5. Heavy
Average Score for PLM77.26.87.3PLM
Average Score for BI Light7.78.798.3BI Light
Arena Solutions Arena PLM 10101010PLM
AspenTech AspenOne48107Production Planning
Birst 88.5108BI Light
ERPNext10107.510Small and Medium ERP
Delfoi Planner866.57Production Planning
Demand Works Smoothie SP910710Supply Planning
Hamilton Grant RM1098.59PLM
IBM Cognos2.731.53BI Heavy
Infor Epiphany7865CRM
Infor Lawson8767Big ERP
Intuit QuickBooks Enterprise Solutions9959Finance
JDA DM97.588Demand Planning
Microsoft Dynamics CRM2322CRM
NetSuite CRM6433CRM
Netsuite OneWorld7788Big ERP
Oracle BI4436BI Heavy
Oracle CRM On Demand4535CRM
Oracle Demantra533.54.5Demand Planning
Oracle JD Edwards World4136Big ERP
Oracle RightNow6745CRM
PlanetTogether Galaxy APS10101010Production Planning
Preactor8737Production Planning
QlikTech QlikView99109BI Light
Rootstock9899Small and Medium ERP
Sage X38878Big ERP
Salesforce Enterprise88.597.5CRM
SAP APO DP3432Demand Planning
SAP APO PP/DS2243Production Planning
SAP APO SNP3484Supply Planning
SAP BI/BW1.5242BI Heavy
SAP Business Objects32.573BI Heavy
SAP ECC336.53Big ERP
SAP SmartOps4475.5Supply Planning
SAS BI6.5796BI Heavy
SAS Demand Driven Forecasting7897Demand Planning
Tableau (BI)9101010BI Light
Tableau (Forecasting)10859Demand Planning
Teradata86.39.76BI Heavy
ToolsGroup SO99 (Forecasting)7897Demand Planning
ToolsGroup SO99 (Supply)56107Supply Planning

Vendor and Application Risk

Buyers of Intuit Quickbooks Enterprise are well positioned to have successful implementations. The only real risk factor with an Intuit Quickbooks Enterprise implementation is related to software functionality. Many buyers that currently use the application are actually too large and have too many functionality needs, and should move on to one of the other applications on this list. This is a compliment to Intuit in that they have built such a useful and “sticky” application that they are used in situations where they really should not be. We rate Intuit Quickbooks Enterprise as having only average functionality when compared to other applications in this category – which we realize is not entirely fair. However, this is in fact where Intuit Quickbooks Enterprise is often implemented.

Likelihood of Implementation Success

This accounts for both the application and vendor-specific risk. In our formula, the total implementation risk is application + vendor + buyer risk. The buyer specific risk could increase or decrease this overall likelihood and adjust the values that you see below.

Likelihood of Application Implementation Success and Failure

Estimates are for a typical project. A specific implementation requires details from the project to make a project-specific estimate.

Search for the application in this table using the search bar in the upper right of the table.
ApplicationProb of Implementation SuccessProb of Implementation Failure
SAP Smartops0.390.61
NetSuite CRM0.460.54
Sugar CRM0.620.48
Base CRM0.910.09
SAP CRM0.350.65
Salesforce Enterprise0.720.28
QlikTech QlikView0.820.18
Tableau (BI)0.980.02
SAP Crystal Reports0.460.54
SAS BI0.760.24
Oracle BI0.350.65
IBM Cognos0.230.77
Infor Epiphany0.580.42
Microsoft Dynamics CRM0.260.74
Oracle RightNow CRM0.410.59
Oracle CRM On Demand0.360.64
SAP Business Objects0.320.68
SAP BI/BW0.250.75
SAP PLM0.290.71
Hamilton Grant RM0.890.11
Arena Solutions0.960.04
Delfoi Planner0.70.3
PlanetTogether Galaxy APS0.960.04
AspenTech AspenOne0.550.45
SAP APO PP/DS0.270.73
Demand Works Smoothie SP0.930.07
ToolsGroup SO99 (Supply)0.820.18
Demand Works Smoothie0.960.04
Tableau (Forecasting)0.90.1
SAS Demand Driven Forecasting0.820.18
ToolsGroup SO99 (Forecasting)0.860.14
JDA DM0.570.43
Oracle Demantra0.330.67
SAP APO DP0.280.72
Intuit QB Enterprise0.80.2
Microsoft Dynamics AX0.40.6
SAP Business One0.490.51
Sage X30.620.38
Infor Lawson0.580.42
Epicor ERP0.40.6
Oracle JD Edwards World0.310.69
Oracle JD Edwards EnterpriseOne0.360.64
SAP ERP ECC/R/30.320.68
NetSuite OneWorld0.650.35

Risk Definition

See this link for more on our categorizations of risk. We also offer a Buyer Specific Risk Estimation as a service for those that want a comprehensive analysis.

Risk Management Approach

There are no special risk management considerations with an Intuit Quickbooks Enterprise aside from matching the application to the proper environment regarding company size and desired functionality. However, if it is implemented in companies that are too big for it, buyers must expect to have to perform some “workarounds.”

Finished With Your Analysis?

To go back to the Software Selection Package page for the Finance & Accounting software category. Or go to this link to see other analytical products for Intuit QuickBooks Enterprise Solutions.