Executive Summary

  • This is the Brightwork Research & Analysis software rating series.
  • We rate both the software and estimate the risk of implementing each application.

MUFI Rating & Risk for ProcessPro

MUFI: Maintainability, Usability, Functionality, Implement ability

Vendor: ProcessPro (Select For Vendor Profile)


Process Pro is the ERP company that not many people know about. However, it is our highest rated ERP overall software vendor. Interestingly, Process Pro is not designed to go after the overall ERP market but instead focuses on process industry manufacturing.

What is Process Industry Manufacturing?

Process industry manufacturing is the type of manufacturing environment that manufactures products that cannot be disassembled to their components. The products manufactured by the other types of manufacturing environments—discrete and continuous—can be disassembled. By contrast, the finished product of process manufacturing is not merely the assembly of the input products but is, in fact, an altogether transformed item. For example:

  1. One cannot unthread fabric to get to the original spools and restock the thread as inventory.
  2. Once crude oil is cracked into jet fuel, kerosene, tar, etc., it cannot be reconstituted back into crude oil.
  3. In some types of process industry manufacturing, the input product is literally “gone.” For instance, when coal is converted into electrical energy, it cannot be turned back into coal.

Another standard feature of process industry manufacturing is the number of input products versus the number of output products, which was nicely explained in the quotation below:

“In a discrete environment, many parts are used to make subassemblies, which in turn are put together to make the final product. In other words, many small parts come together to make a product. For example, it takes fifty thousand or more parts to create an automobile.

Process manufacturing is the reverse. A few products or ingredients result in thousands of different products. In plastic manufacturing, ethylene may result in many different products depending upon how it is processed. In semiconductors, a single wafer may result in many different final parts and in food manufacturing, a single ingredient like oranges could result in many products like fresh juice, oranges, dried oranges, frozen juice in different packages and so on.” – Supply Chain Planning for the Process Industry

Application Detail

In process industry manufacturing the following requirements are of great importance to implementation success:

  1. Partial UOMs
  2. Parallel UOMs
  3. Catchweight
  4. Batch Management/Lot Control
  5. Recipe and Formula Management
  6. Assigning Completed Production before QA
  7. Process Industry Manufacturing Costing

Every other ERP system we have reviewed or tested either does not have any of this functionality or the functionality they do have from this list works either poorly or is very expensive to maintain. For instance, SAP ERP does have batch management functionality, but it is a severe investment whether to enable it. Process Pro has batch management functionality out of the box and ready to use. Within the process industry space, Process Pro is the clear leader in functionality, implement ability, usability, and maintainability. Because of this, it is also the lowest risk implementation ERP system that we cover.

Process Pro Batch Management

The product is produced in a batch and scheduled on the planning board. The manufacturing batch is then traceable throughout the entire inventory management and sales process. Many customers are pleasantly surprised that it can be done right in the ERP system. Some customers are using spreadsheets to deal will the batch management functionality. Capable batch management functionality in ERP systems is quite. All that is necessary is to denote the common batch size in the master data – and Process Pro functionality will account for it from there on out.

Process Pro Lot Lock

Lot lock disabled connects one lot to one production order – which is, of course, a batch or group of batches. With Lot Lock enabled, the number of lots produced per production order or batch becomes completely adjustable by the production manager. With Lot Lock disabled, it assigns a lot number per posting completion event. Each company will choose how to complete.

Process Pro Recipe

ProcessPro uses the term BOM because the company finds it to be more universally understood.  However, ProcessPro has both the ability to have fractional input products on the BOM/recipe/formula as well as have multiple output products and incorporate instructions at a header and line level. Therefore it has true recipe/formula management capabilities. In the screenshot, you can see the CH101-Formula has the listed input products. Also, notice that the formula has a yield factor of 95%. This can be adjusted to any value – and copies of formulas that have slight changes in the manufacturing process or the input material can be given different yields to reflect reality.

One of the interesting questions for a manufacturer is whether use ProcessPro’s production scheduling functionality. We recommend a specific application – an advanced planning application for production scheduling, however, ProcessPro has one of the few competent production planning and scheduling systems in any ERP system. The other being Rootstock. It would most likely be effective for a company who’s scheduling problem is not that complex. This could be a nice simplified solution for companies that have this need.

Process industry manufacturing companies have a go-to ERP application in ProcessPro. ProcessPro not only has the software, but they have the vendor attributes to make for a successful implementation and successful long-term support.

MUFI Scores

All scores out of a possible 10.

MUFI Scores

Search for the vendor in this table using the search bar in the upper right of the table. Shortening Key: 
  • Ma. = Maintainability
  • Us. = Usability
  • Fu. = Functionality
  • Im. = Implementability
Average Score for Big ERP5. ERP
Average Score for CRM6.
Average Score for Small and Medium ERP8.386.78.5Small and Medium ERP
Average Score for Finance8.88.888.8Finance
Average Score for Demand Planning7.67.277.1Demand Planning
Average Score for Supply Planning6.76.976.8Supply Planning
Average Score for Production Planning6.86.976.9Production Planning
Average Score for BI Heavy5. Heavy
Average Score for PLM77.26.87.3PLM
Average Score for BI Light7.78.798.3BI Light
Arena Solutions Arena PLM 10101010PLM
AspenTech AspenOne48107Production Planning
Birst 88.5108BI Light
ERPNext10107.510Small and Medium ERP
Delfoi Planner866.57Production Planning
Demand Works Smoothie SP910710Supply Planning
Hamilton Grant RM1098.59PLM
IBM Cognos2.731.53BI Heavy
Infor Epiphany7865CRM
Infor Lawson8767Big ERP
Intuit QuickBooks Enterprise Solutions9959Finance
JDA DM97.588Demand Planning
Microsoft Dynamics CRM2322CRM
NetSuite CRM6433CRM
Netsuite OneWorld7788Big ERP
Oracle BI4436BI Heavy
Oracle CRM On Demand4535CRM
Oracle Demantra533.54.5Demand Planning
Oracle JD Edwards World4136Big ERP
Oracle RightNow6745CRM
PlanetTogether Galaxy APS10101010Production Planning
Preactor8737Production Planning
QlikTech QlikView99109BI Light
Rootstock9899Small and Medium ERP
Sage X38878Big ERP
Salesforce Enterprise88.597.5CRM
SAP APO DP3432Demand Planning
SAP APO PP/DS2243Production Planning
SAP APO SNP3484Supply Planning
SAP BI/BW1.5242BI Heavy
SAP Business Objects32.573BI Heavy
SAP ECC336.53Big ERP
SAP SmartOps4475.5Supply Planning
SAS BI6.5796BI Heavy
SAS Demand Driven Forecasting7897Demand Planning
Tableau (BI)9101010BI Light
Tableau (Forecasting)10859Demand Planning
Teradata86.39.76BI Heavy
ToolsGroup SO99 (Forecasting)7897Demand Planning
ToolsGroup SO99 (Supply)56107Supply Planning

Vendor and Application Risk

*ProcessPro does not sell its application outside of the process industry; therefore our comments will reflect this assumption.

Any buyer that implements ProcessPro starts off their implementation with a huge leg up. The lifecycle of most application implementations in the process industry is that the sales team for the software vendor overstate the actual process industry functionality within the application. The implementation begins, and the rest of the implementation is a slow-motion car wreck as one after another process industry functionality turns out to be far less than advertised. Numerous software vendors are responsible for continually overstating their process industry functionality. ProcessPro combines real process industry functionality with a highly implementable application. Configuration is straightforward, transparent and easy to troubleshoot – something, which are common shortcomings with ERP systems.

Likelihood of Implementation Success

This accounts for both the application and vendor-specific risk. In our formula, the total implementation risk is application + vendor + buyer risk. The buyer specific risk could increase or decrease this overall likelihood and adjust the values that you see below.

Likelihood of Application Implementation Success and Failure

Estimates are for a typical project. A specific implementation requires details from the project to make a project-specific estimate.

Search for the application in this table using the search bar in the upper right of the table.
ApplicationProb of Implementation SuccessProb of Implementation Failure
SAP Smartops0.390.61
NetSuite CRM0.460.54
Sugar CRM0.620.48
Base CRM0.910.09
SAP CRM0.350.65
Salesforce Enterprise0.720.28
QlikTech QlikView0.820.18
Tableau (BI)0.980.02
SAP Crystal Reports0.460.54
SAS BI0.760.24
Oracle BI0.350.65
IBM Cognos0.230.77
Infor Epiphany0.580.42
Microsoft Dynamics CRM0.260.74
Oracle RightNow CRM0.410.59
Oracle CRM On Demand0.360.64
SAP Business Objects0.320.68
SAP BI/BW0.250.75
SAP PLM0.290.71
Hamilton Grant RM0.890.11
Arena Solutions0.960.04
Delfoi Planner0.70.3
PlanetTogether Galaxy APS0.960.04
AspenTech AspenOne0.550.45
SAP APO PP/DS0.270.73
Demand Works Smoothie SP0.930.07
ToolsGroup SO99 (Supply)0.820.18
Demand Works Smoothie0.960.04
Tableau (Forecasting)0.90.1
SAS Demand Driven Forecasting0.820.18
ToolsGroup SO99 (Forecasting)0.860.14
JDA DM0.570.43
Oracle Demantra0.330.67
SAP APO DP0.280.72
Intuit QB Enterprise0.80.2
Microsoft Dynamics AX0.40.6
SAP Business One0.490.51
Sage X30.620.38
Infor Lawson0.580.42
Epicor ERP0.40.6
Oracle JD Edwards World0.310.69
Oracle JD Edwards EnterpriseOne0.360.64
SAP ERP ECC/R/30.320.68
NetSuite OneWorld0.650.35

Risk Definition

See this link for more on our categorizations of risk. We also offer a Buyer Specific Risk Estimation as a service for those that want a comprehensive analysis.

Risk Management Approach

There is not much that is specific to ProcessPro, either the application or the software vendor when it comes to risk management of a ProcessPro implementation. Buyers have many factors working in their favor on ProcessPro deployments – but the biggest is that the promised process industry ERP functionalities work.

Finished With Your Analysis?

To go back to the Software Selection Package page for the Small and Medium ERP software category. Or go to this link to see other analytical products for ProcessPro.