Executive Summary

  • This is the Brightwork Research & Analysis software rating series.
  • We rate both the software and estimate the risk of implementing each application.

MUFI Rating & Risk for Sage X3

MUFI: Maintainability, Usability, Functionality, Implement ability

Vendor: Sage (Select For Vendor Profile)


Sage is one of the few enterprise software vendors we cover that is not based in the US. Sage is based in the UK and is the most popular ERP vendor for smaller businesses, although they have very few customers above this level.

Sage, like Infor, has quite a few ERP products. These are Sage 100, Sage Advanced ERP, Sage 500 ERP, Sage 300 ERP and Sage ERP X3. Sage is phasing out or sunsetting Sage 500, and the flagship ERP for Sage is to be Sage X3, and in fact, this is the only ERP system that Sage promotes on its website.

Application Detail

While Sage offers a full ERP system, but its accounting module is the most highly regarded of all its ERP modules. The overall ERP application has a very lightweight feel and is easy to use. The reporting capability of ERP system is one of the best out there, as is its workflow capabilities. This allows users to determine the step in the process that a financial object is in – a very valuable capability.

Sage X3 is browser-based – meaning that it is extremely easy to create shortcuts to areas of functionality within any browser. This leverages the bookmark functionality of browsers, which is far better than trying to rebuild this bookmark functionality within the application. And actually, we have yet to see any ERP system, except for ERPNext, which has better bookmark functionality than a browser (of course because ERPNext is also browser-based, one can use the browser’s bookmarks in addition to the applications’ bookmarks)

Most of the initial screens are just web pages and come with a great deal of instruction as to what to do. Forms are quick and logical to understand and come with links for more explanation. Something we have been asking for in all applications regardless of the software category is a search box, allowing all of the functionality to be searched comes standard with Sage X3, greatly improving user productivity.

Sage X3 is overall a very forward thinking application, which puts ERP systems like SAP and Oracle to shame when it comes to usability and user productivity.

Sage X3 scores well on the speed of implementation as well. We estimate they will take longer than Rootstock and ERPNext, our implementation time leaders, but as Sage is a more complex product than Rootstock, the comparison is not apples to apples. Sage would be the fastest implementing ERP system, which is towards the more complex end of the spectrum. In fact, the speed of implementation that is reported to us leaves us scratching our head – and leaves vendors like Epicor, Oracle – that is other ERP applications in the same category looking quite slow.

A major benefit is of course not being implemented by the major consulting companies which our research shows greatly extends out the length of the implementation – however, Epicor is also generally not promoted by major consulting companies, and Sage implementations are still quite fast in comparison.

MUFI Scores

All scores out of a possible 10.

MUFI Scores

Search for the vendor in this table using the search bar in the upper right of the table. Shortening Key: 
  • Ma. = Maintainability
  • Us. = Usability
  • Fu. = Functionality
  • Im. = Implementability
Average Score for Big ERP5. ERP
Average Score for CRM6.
Average Score for Small and Medium ERP8.386.78.5Small and Medium ERP
Average Score for Finance8.88.888.8Finance
Average Score for Demand Planning7.67.277.1Demand Planning
Average Score for Supply Planning6.76.976.8Supply Planning
Average Score for Production Planning6.86.976.9Production Planning
Average Score for BI Heavy5. Heavy
Average Score for PLM77.26.87.3PLM
Average Score for BI Light7.78.798.3BI Light
Arena Solutions Arena PLM 10101010PLM
AspenTech AspenOne48107Production Planning
Birst 88.5108BI Light
ERPNext10107.510Small and Medium ERP
Delfoi Planner866.57Production Planning
Demand Works Smoothie SP910710Supply Planning
Hamilton Grant RM1098.59PLM
IBM Cognos2.731.53BI Heavy
Infor Epiphany7865CRM
Infor Lawson8767Big ERP
Intuit QuickBooks Enterprise Solutions9959Finance
JDA DM97.588Demand Planning
Microsoft Dynamics CRM2322CRM
NetSuite CRM6433CRM
Netsuite OneWorld7788Big ERP
Oracle BI4436BI Heavy
Oracle CRM On Demand4535CRM
Oracle Demantra533.54.5Demand Planning
Oracle JD Edwards World4136Big ERP
Oracle RightNow6745CRM
PlanetTogether Galaxy APS10101010Production Planning
Preactor8737Production Planning
QlikTech QlikView99109BI Light
Rootstock9899Small and Medium ERP
Sage X38878Big ERP
Salesforce Enterprise88.597.5CRM
SAP APO DP3432Demand Planning
SAP APO PP/DS2243Production Planning
SAP APO SNP3484Supply Planning
SAP BI/BW1.5242BI Heavy
SAP Business Objects32.573BI Heavy
SAP ECC336.53Big ERP
SAP SmartOps4475.5Supply Planning
SAS BI6.5796BI Heavy
SAS Demand Driven Forecasting7897Demand Planning
Tableau (BI)9101010BI Light
Tableau (Forecasting)10859Demand Planning
Teradata86.39.76BI Heavy
ToolsGroup SO99 (Forecasting)7897Demand Planning
ToolsGroup SO99 (Supply)56107Supply Planning

Vendor and Application Risk

Brightwork Research & Analysis Risk Defined: (See This Link for Our Categorization of Risk)

Sage X3 is similar to Infor Lawson in that the system is a good application which rates well for implement ability, but the software vendors are towards the weaker side regarding consulting and organizationally overall.

Likelihood of Implementation Success

This accounts for both the application and vendor-specific risk. In our formula, the total implementation risk is application + vendor + buyer risk. The buyer specific risk could increase or decrease this overall likelihood and adjust the values that you see below.

Likelihood of Application Implementation Success and Failure

Estimates are for a typical project. A specific implementation requires details from the project to make a project-specific estimate.

Search for the application in this table using the search bar in the upper right of the table.
ApplicationProb of Implementation SuccessProb of Implementation Failure
SAP Smartops0.390.61
NetSuite CRM0.460.54
Sugar CRM0.620.48
Base CRM0.910.09
SAP CRM0.350.65
Salesforce Enterprise0.720.28
QlikTech QlikView0.820.18
Tableau (BI)0.980.02
SAP Crystal Reports0.460.54
SAS BI0.760.24
Oracle BI0.350.65
IBM Cognos0.230.77
Infor Epiphany0.580.42
Microsoft Dynamics CRM0.260.74
Oracle RightNow CRM0.410.59
Oracle CRM On Demand0.360.64
SAP Business Objects0.320.68
SAP BI/BW0.250.75
SAP PLM0.290.71
Hamilton Grant RM0.890.11
Arena Solutions0.960.04
Delfoi Planner0.70.3
PlanetTogether Galaxy APS0.960.04
AspenTech AspenOne0.550.45
SAP APO PP/DS0.270.73
Demand Works Smoothie SP0.930.07
ToolsGroup SO99 (Supply)0.820.18
Demand Works Smoothie0.960.04
Tableau (Forecasting)0.90.1
SAS Demand Driven Forecasting0.820.18
ToolsGroup SO99 (Forecasting)0.860.14
JDA DM0.570.43
Oracle Demantra0.330.67
SAP APO DP0.280.72
Intuit QB Enterprise0.80.2
Microsoft Dynamics AX0.40.6
SAP Business One0.490.51
Sage X30.620.38
Infor Lawson0.580.42
Epicor ERP0.40.6
Oracle JD Edwards World0.310.69
Oracle JD Edwards EnterpriseOne0.360.64
SAP ERP ECC/R/30.320.68
NetSuite OneWorld0.650.35

Risk Definition

See this link for more on our categorizations of risk. We also offer a Buyer Specific Risk Estimation as a service for those that want a comprehensive analysis.

Risk Management Approach

Risk management for Sage X3 should be focused on getting the right resources and managing these resources. Sage has grown into a software conglomerate, and its sales arm will try to use Sage X3 to pitch other applications, and it is emulating SAP and Oracle in this regard.

Finished With Your Analysis?

To go back to the Software Selection Package page for the Big ERP software category. Or go to this link to see other analytical products for Sage X3.