How Accurate Was SAP on Fiori as a Successful Product?

Executive Summary

  • For years SAP has said that Fiori was a successful product.
  • In this article, we review the accuracy of this claim. 

What SAP Said About Fiori as a Commercially Successful, Inevitable and Broadly Used by SAP Customers

SAP has made some amazingly inaccurate statements about Fiori.

Fiori is SAP’s 5th attempt at mobile, i.e.; Before SAP acquired Sybase, in part to obtain its mobile technologies, SAP put major resources into SAP Mobility. But neither of these initiatives went anywhere. SAP started with ITS mobile, NetWeaver mobile, Sybase SUP, then Syclo / SMP and now Fiori. At this point, one seems to even remember as recent as SMP, which was supposedly the best thing since sliced bread to solve all mobility issues and it’s only Fiori “all the way now.”

SAP’s Fiori has been a problem from the beginning. As previously stated, it seems SAP is pushing development to come up with as many Fiori apps as possible — for the perception of the largest possible coverage. But as most of these apps aren’t used, the apps aren’t being tested and burned in.

Bill McDermott made the following statement to SAP News in 2014.

“We want every SAP customer to run simple with a world-class user experience,” said Bill McDermott CEO and member of the Executive Board of SAP. “Judging by the commercial success of SAP Fiori, it’s clear that our customers agree. Some customers and our user groups believe we shouldn’t charge for SAP Fiori. We listened to our customers, I agree with them, and now SAP Fiori is included with SAP software.” SAP News

This is untrue.

What Has Actually Happened with Fiori?

Fiori is not only quite unsuccessful commercially, but we predict, will be replaced with a new UI initiative in the future from SAP.

We brought up these issues with Fiori in 2016 in the Article What is in the Fiori Box.

Since that time, we have followed up with several articles questioning the official story on Fiori. And Fiori’s lack of uptake has become increasingly evident.

Conclusion and Calculation

SAP receives a 0% accuracy rating on Fiori as a successful and broadly used product.

Link to the Parent Article

This is one of many research articles on a specific topic, that support a larger research calculation. For the overview of the research calculation for all of the SAP topics that were part of the study, see the following primary research A Study into SAP’s Accuracy.

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