How Accurate Was SAP on SAP Simplifying The Customer’s IT Landscape?

Executive Summary

  • For years SAP has stated that SAP simplified the customer’s IT landscape.
  • In this article, we review the accuracy of this claim. 

What SAP Said About SAP Simplifying The Customer’s IT Landscape

What is now mostly forgotten, one of the ways that SAP marketed its ERP system was that it would be the last system that a customer would need to purchase. Presented beginning back in the 1980s, the concept was that for companies that had mostly custom developed their own systems could lower their maintenance and integration overhead by using a “single system,” which would be the ERP system. This would allow a company to use a “single system” which would lead to great simplification of the IT landscape with associated cost savings.

The Truth About SAP Simplifying The Customer’s IT Landscape?

As covered in the book The Real Story Behind ERP: Separating Fiction from Reality, ERP did nothing to simplify the system landscape. After SAP had sold in a very large number of accounts in the 1990s, they began developing other applications to connect back to the ERP system. Secondly, unlike what SAP claimed, the cust0mers were not able to decommission their pre-existing systems. They either had to keep them running and integrate them with SAP, or re-code them in ABAP.

If one looks at a solution architectural Visio diagram, they are more complicated than they were back in the 1980s, which ERP systems were supposed to eliminate.

Conclusion and Calculation

SAP receives a 0% accuracy rating for SAP simplifying the customer’s IT landscape.

Link to the Parent Article

This is one of many research articles on a specific topic, that support a larger research calculation. For the overview of the research calculation for all of the SAP topics that were part of the study, see the following primary research A Study into SAP’s Accuracy.

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