The company Web Notes Technologies produce the application ERPNext; however, as they do not market under this name, we refer to both the company and the application as ERPNext.
ERPNext is one of the few software vendors that we cover that is not based in the US. ERPNext is based in India. The company that makes ERPNext began as a custom development company until they hit upon the idea of offering an ERP system. ERPNext’s objective is to continue to build applications for small businesses. ERPNext is still little known but has won numerous awards as providing a best open-source application.
Quality of Information Provided
The quality of the information provided by ERPNext is of good quality. They certainly do not have the large sales quotas that are a plague at many software vendors. Numerous interactions and observations have to lead us to conclude that ERPNext does not have the usual propaganda apparatus that is so common in software vendors. In truth, currently, it’s debatable if ERPNext even has a single person who focuses on marketing. They do some marketing, but not the type of marketing that is the norm for a software vendor. They get most of their business through the web. They are not outfitted to provide a great deal of false information to their prospects. We also found their user manual to be entirely accurate and quite well written.
Consulting and Support
ERPNext is not implemented by the major consulting companies, significantly speeding the implementation of ERPNext. ERPNext is one of the fastest if not the most rapid implementing ERP systems that are available. Yes, their application is much more straightforward than larger ERP systems, but the difference is not as significant as one would expect.
We have found support to be responsive, and ERPNext knows their application very well.
ERPNext has good management and is still quite small. Therefore its internal efficiency is naturally high.
ERPNext has built one of the most efficient ERP systems that we have tested.
ERPNext is one of the top innovators in the ERP space. They have made significant contributions to ERP usability, and we consider them the leader in this area. We predict more innovation from ERPNext in the future.
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The Necessity of Fact Checking
We ask a question that anyone working in enterprise software should ask.
Should decisions be made based on sales information from 100% financially biased parties like consulting firms, IT analysts, and vendors to companies that do not specialize in fact-checking?
If the answer is “No,” then perhaps there should be a change to the present approach to IT decision making.
In a market where inaccurate information is commonplace, our conclusion from our research is that software project problems and failures correlate to a lack of fact checking of the claims made by vendors and consulting firms. If you are worried that you don’t have the real story from your current sources, we offer the solution.