Honest Vendor Ratings – Rootstock

Introduction

As the company is so new, it is challenging to take a full accounting of Rootstock’s ability to implement and support their application. However, they have made the right strategic decisions in terms of building their infrastructure and connecting with genuinely value-added partners, which bodes very well for their present and future capabilities.

Quality of Information Provided

The information provided by Rootstock is generally accurate.

Consulting and Support

Rootstock has a low cost of implementation and is generally not implemented by anyone but Rootstock consultants. This means no major software consulting company would need to be involved that would drive up the cost and the implementation timeline. Rootstock will often implement partially by showing up on-site and somewhat be providing remote implementation support, which is far less expensive than full time consulting.

Internal Efficiency

Rootstock did not begin as part of the Salesforce.com AppExchange ecosystem. Instead, it started as a partner with NetSuite, from which it severed the partnership, and very quickly became one of the most critical applications on the Force.com platform. This transition was exceedingly smooth and says very good things about the capabilities of Rootstock’s management. This is an experienced group that knows how to position their product and leverage partners in a what that is truly strategic – rather than to get a marketing bump by including a variety of partner images on one’s website. Rootstock is increasing as its value proposition has become apparent, and its manufacturing prospects are now more quickly understanding and gravitating towards SaaS. The main challenge for maintaining high internal efficiency will be managing the growth.

Innovation

Rootstock has a relatively high Current Innovation Level.

Vendor Scores

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Software Selection Package for Small to Medium ERP

The Necessity of Fact Checking

We ask a question that anyone working in enterprise software should ask.

Should decisions be made based on sales information from 100% financially biased parties like consulting firms, IT analysts, and vendors to companies that do not specialize in fact-checking?

If the answer is “No,” then perhaps there should be a change to the present approach to IT decision making.

In a market where inaccurate information is commonplace, our conclusion from our research is that software project problems and failures correlate to a lack of fact checking of the claims made by vendors and consulting firms. If you are worried that you don’t have the real story from your current sources, we offer the solution.