- For years SAP has said that SPP was a highly effective service parts planning application.
- In this article, we review the accuracy of this claim.
What SAP Said About SAP SPP
Our listing of SAP MDM and SAP PLM this listing is essentially the same story as SPP. So this is not an analysis of a specific comment by SAP, but an analysis of SAP’s overall proposal with MDM. One of the problems is that when a product “goes away,” the statements and projects made by the vendor tend to be forgotten.
What Actually Happened with SAP SPP?
SAP SPP is the service parts planning module within APO. We took both classes on SPP, worked with SPP, and immediately found a large number of quality control problems with the application. From this, we predicted that SPP would run into significant implementation problems, which it did. We covered this in the 2010 article Why SAP SPP Continues to Have Implementation Problems.
Years later, SPP has failed at virtually every customer it has been implemented. SAP shows customers on its SPP slides where SPP is not used. Even the primary showcase account CAT Logistics was not able to get SPP to work as intended.
The acquiring companies are doing their best to hide the failed investments from both their internal customers as well as the media. These investments could have been stopped years ago, or with merely basic testing into the product, but this was not done.
Conclusion and Calculation
SAP receives a 5% accuracy rating on SPP.
Link to the Parent Article
This is one of many research articles into a specific topic, that supports a larger research calculation. For the overview of the research calculation for all of the SAP topics that were part of the study, see the following primary research A Study into SAP’s Accuracy.