- KPS published a page about how great it was that Lidl selected HANA for Retail.
- After Lidl terminated this implementation, KPS still has the web page up about what a good idea the selection was.
Introduction to Continual Lying at KPS
We have frequently covered how inaccurate the information is on SAP consulting company websites. And this is a perfect example of how consulting companies live on a fantasy island.
Our References for This Article
If you want to see our references for this article and related Brightwork articles, see this link.
KPS and HANA for Retail
Here is a direct quotation from the Lidl project, which is on KPS’s website.
Lidl Went Live??
“Lidl went live with a new electronic merchandise management and information system based on SAP for Retail powered by SAP HANA at its Austrian stores in May 2015.”
“This new platform is making us fit for the future,” explains Lidl’s Alexander Sonnenmoser, Divisional Board Member for Business Technology, who is responsible for the company’s entire IT.”
Interestingly, several years after this, Lidl terminated the project. Interestingly, this web page describing the “success” of going live has not been replaced by a web page describing the failure. In fact, it has not even been removed. The great decision to use SAP for Retail powered by SAP HANA is still on KPS’s website at this link.
There are more amusing quotations.
Problematic Legacy Systems?
“The company’s legacy merchandise management system, which had been developed in-house, was coming up against the limits of its capacity for innovation and enhancement. It was hampered by process breaks, redundant master data storage, integration gaps and functional restrictions. Moreover, a combination of myriad interfaces and modules and a decentral server structure was making the task of running and maintaining the system increasingly complex.”
Interestingly this problematic system was less problematic and a better value than SAP Retail for HANA, as they are now going back to it.
Opting for the Latest Technology?
“We were looking to map integrated process chains right through from the vendor to the customer ‒ rather than individual functions,” explains Sonnenmoser. “That’s why we opted for the very latest technology,” adds René Sandführ, Executive Vice President IT ERP Systems
Hmmmm…sounds like they should have used something more proven.
Cutting Edge SAP Implementation Methodology?
“Lidl’s new system was implemented in a joint project with partner KPS, which took a highly agile approach based on its Rapid Transformation Method.”
Perhaps this methodology should be questioned because, after seven years and 500 million Euro, the system implemented by KPS is not going to be used.
A Foundation for the Future?
“The new platform SAP for Retail powered by SAP HANA is the foundation needed to continue implementing processes efficiently in IT systems at Lidl. It is time to reduce complexity and focus on providing simplicity for the customers and employees through forward-thinking concepts.”
It may be time, but it is not going to happen. Lidl’s investment in this solution has been washed away.
Promoting an Implementation that Failed
The success of this solution will be proposed by KPS after it has failed. And of course, the completeness and quality of Retail powered by SAP HANA before any evidence existed for it. This is lying both before the fact and after the fact. The information provided by so many of the SAP consulting companies has nothing to do with what is true. It has to do with what allows companies to sell.