Executive Summary

  • This is the Brightwork Research & Analysis software rating series.
  • We rate both the software and estimate the risk of implementing each application.

MUFI Rating & Risk for Rootstock

MUFI: Maintainability, Usability, Functionality, Implement ability Vendor: Rootstock (Select For Vendor Profile)


Rootstock is an extremely young company, started up in only 2008. Considering the size of Rootstock, its application accomplishments are quite impressive – and indicate high developer productivity. Rootstock has one of the greatest potentials to grow of any ERP software vendor that we cover.

Application Detail

Rootstock is part of the Force.com platform, and this means that it inherits all of the platform’s capabilities, including functionalities such as chatter. This is a way for internal parties to stay up to date on objects, as well as allowing external parties such as suppliers to comment. Rootstock can also very easily connect to other Force.com applications, with the ability of a company to bring up Rootstock, FinancialForce (the two combined make up one complete ERP system) as well as other applications such as a FexEx shipping application. This is shown in the screenshot below.

Fedex Punchout

This ease of setup and quality functionality is why Rootstock is our recommended ERP system for mid-sized companies and down – that do not work in process industry manufacturing. Rootstock presents a similar question to companies as Process Pro in that it is one of the few ERP systems to have a competent production planning and scheduling system. As with Rootstock, for companies with more simple production planning and scheduling problems, Rootstock’s functionality could be used instead of purchasing a separate advanced planning product. Rootstock is a good option for buyers that are serious about manufacturing efficiency. This is because many ERP vendors say that they can perform production scheduling when in truth they provide functionality just good enough to impress executives during the sales process, but not good enough to use. In fact, of all of the ERP systems that we cover, only Process Pro and Rootstock meet our standard in terms of having basic functionality for production planning and scheduling. Most of the ERP applications work off of simple MRP for production planning and scheduling combined with a simplified scheduling screen which is underpowered to perform the type of planning and scheduling that manufacturing companies need. However, MRP is only designed to create the initial production plan, and at the very least production planning and scheduling software should have heuristics. (for instance, Rootstock has a scheduling algorithm). This is described in the quotation from Roostock below:

“The first step in the scheduling algorithm is to establish the first work order’s operation’s schedule start date. If the work order has as not yet been started and the Work Order Production Release Dates is later than today’s date, the first operation’s scheduled start date is the Work Order Production Release Date. If the Work Order Production Release Date is less than (or equal to) today’s date, then the first work order’s operation schedule start date is set to today’s date. If the work order has been started, then the first work order operation’s scheduled start date, not as yet completed, will be set to today’s date.”

Financial Force Punchout

We will now check the invoice for this shipment, which again will be “within” Rootstock, but which will punch out to FinancialForce.

With the SalesForce platform, each application has to be configured to work as desired, but the customer does not need to spend time, money and effort to integrate the applications. Just this basic connection to the FedEx application would be, in the on-premises ERP world, a big accomplishment. First, the ERP vendor would try to convince their customer to use their dated shipping application (sometimes this functionality is part of the ERP system, but sometimes it is part of another non-ERP product that the ERP vendor is selling). Then the vendor would grudgingly allow the external shipping application provider to connect to their system. Several months later the systems would be integrated—all on the ERP software vendor’s terms of course.

The SalesForce platform is not like that at all; it offers a far more efficient model. The platform provides pre-integration without anyone application ruling the roost and declaring itself the center of the universe. In the future, these integrations will be prebuilt by the software vendors and companies will be able to pick and choose (mix and match) the functionalities that they like. In this environment, it will be difficult for ERP vendors to lock their customers into mediocre functionality. This is the entire business model of the Tier 1 ERP vendors. Rootstock has a very positive upside for companies looking for good value, a fast implementation timeline, and integration to some best of breed applications on the Force.com platform.

MUFI Scores

All scores out of a possible 10.

MUFI Scores

Search for the vendor in this table using the search bar in the upper right of the table. Shortening Key: 
  • Ma. = Maintainability
  • Us. = Usability
  • Fu. = Functionality
  • Im. = Implementability
Average Score for Big ERP5. ERP
Average Score for CRM6.
Average Score for Small and Medium ERP8.386.78.5Small and Medium ERP
Average Score for Finance8.88.888.8Finance
Average Score for Demand Planning7.67.277.1Demand Planning
Average Score for Supply Planning6.76.976.8Supply Planning
Average Score for Production Planning6.86.976.9Production Planning
Average Score for BI Heavy5. Heavy
Average Score for PLM77.26.87.3PLM
Average Score for BI Light7.78.798.3BI Light
Arena Solutions Arena PLM 10101010PLM
AspenTech AspenOne48107Production Planning
Birst 88.5108BI Light
ERPNext10107.510Small and Medium ERP
Delfoi Planner866.57Production Planning
Demand Works Smoothie SP910710Supply Planning
Hamilton Grant RM1098.59PLM
IBM Cognos2.731.53BI Heavy
Infor Epiphany7865CRM
Infor Lawson8767Big ERP
Intuit QuickBooks Enterprise Solutions9959Finance
JDA DM97.588Demand Planning
Microsoft Dynamics CRM2322CRM
NetSuite CRM6433CRM
Netsuite OneWorld7788Big ERP
Oracle BI4436BI Heavy
Oracle CRM On Demand4535CRM
Oracle Demantra533.54.5Demand Planning
Oracle JD Edwards World4136Big ERP
Oracle RightNow6745CRM
PlanetTogether Galaxy APS10101010Production Planning
Preactor8737Production Planning
QlikTech QlikView99109BI Light
Rootstock9899Small and Medium ERP
Sage X38878Big ERP
Salesforce Enterprise88.597.5CRM
SAP APO DP3432Demand Planning
SAP APO PP/DS2243Production Planning
SAP APO SNP3484Supply Planning
SAP BI/BW1.5242BI Heavy
SAP Business Objects32.573BI Heavy
SAP ECC336.53Big ERP
SAP SmartOps4475.5Supply Planning
SAS BI6.5796BI Heavy
SAS Demand Driven Forecasting7897Demand Planning
Tableau (BI)9101010BI Light
Tableau (Forecasting)10859Demand Planning
Teradata86.39.76BI Heavy
ToolsGroup SO99 (Forecasting)7897Demand Planning
ToolsGroup SO99 (Supply)56107Supply Planning

Vendor and Application Risk

Rootstock is one of the simpler ERP systems to implement. First off, the application is not only SaaS-based but is part of the Salesforce platform, which means it can be co-implemented along with other applications that are truly pre-integrated to one another. All that is necessary is to make the configurations of the other applications selected on Salesforce compatible with one another – there is no actual integration as long as the other application is native to the Salesforce platform. Aside from this feature, Rootstock scores very well in implementability, as well as implementation speed.

Likelihood of Implementation Success

This accounts for both the application and vendor-specific risk. In our formula, the total implementation risk is application + vendor + buyer risk. The buyer specific risk could increase or decrease this overall likelihood and adjust the values that you see below.

Likelihood of Application Implementation Success and Failure

Estimates are for a typical project. A specific implementation requires details from the project to make a project-specific estimate.

Search for the application in this table using the search bar in the upper right of the table.
ApplicationProb of Implementation SuccessProb of Implementation Failure
SAP Smartops0.390.61
NetSuite CRM0.460.54
Sugar CRM0.620.48
Base CRM0.910.09
SAP CRM0.350.65
Salesforce Enterprise0.720.28
QlikTech QlikView0.820.18
Tableau (BI)0.980.02
SAP Crystal Reports0.460.54
SAS BI0.760.24
Oracle BI0.350.65
IBM Cognos0.230.77
Infor Epiphany0.580.42
Microsoft Dynamics CRM0.260.74
Oracle RightNow CRM0.410.59
Oracle CRM On Demand0.360.64
SAP Business Objects0.320.68
SAP BI/BW0.250.75
SAP PLM0.290.71
Hamilton Grant RM0.890.11
Arena Solutions0.960.04
Delfoi Planner0.70.3
PlanetTogether Galaxy APS0.960.04
AspenTech AspenOne0.550.45
SAP APO PP/DS0.270.73
Demand Works Smoothie SP0.930.07
ToolsGroup SO99 (Supply)0.820.18
Demand Works Smoothie0.960.04
Tableau (Forecasting)0.90.1
SAS Demand Driven Forecasting0.820.18
ToolsGroup SO99 (Forecasting)0.860.14
JDA DM0.570.43
Oracle Demantra0.330.67
SAP APO DP0.280.72
Intuit QB Enterprise0.80.2
Microsoft Dynamics AX0.40.6
SAP Business One0.490.51
Sage X30.620.38
Infor Lawson0.580.42
Epicor ERP0.40.6
Oracle JD Edwards World0.310.69
Oracle JD Edwards EnterpriseOne0.360.64
SAP ERP ECC/R/30.320.68
NetSuite OneWorld0.650.35

Risk Definition

See this link for more on our categorizations of risk. We also offer a Buyer Specific Risk Estimation as a service for those that want a comprehensive analysis.

Risk Management Approach

There are no special preparations that are required for a Rootstock implementation regarding risk management.

Finished With Your Analysis?

To go back to the Software Selection Package page for the Small and Medium ERP software category. Or go to this link to see other analytical products for Rootstock.