Software is our expertise. We have been evaluating implementing, troubleshooting, and generally working with business software for over 15 years. We come to training from a consultive rather than training background — so our service is highly differentiated versus what our customers are often accustomed to. This training is both user training as well as for those that make purchase and implementation decisions on software. We can explain entire categories of software to improve decision making.

Software Decisions

We do more than just provide training, we also perform detailed analysis of business software that is available online. This is critical information that improves enterprise software decision-making. We provide online analytical products for the following areas:

  • Total Cost of Ownership
  • Software Costs
  • Software Selection
  • Project Costs/Implementation Risk
  • Total Solution Architecture Cost Comparisons (Tier 1 ERP Versus Tier 2 ERP, Tier 1, ERP Versus 100% Best of Breed Solutions)

Learn more about the Software Decisions online offering by simply selecting the other tabs on the page and by selecting the “Analytical Products” drop down off of the menu above.

Highly Quantitative

Our research gets into the most detail in the field, allowing our customers to estimate the costs of new software, the implementation as well as maintenance of software.

100% Buy Side

Unlike most IT analysts, we get into a great deal of detail, and we are 100% buy side, in that we take no money from, and do not solicit business from software vendors. The SCM Focus Press book Gartner and the Magic Quadrant: A Guide for Buyers, Vendors, Investorsexplains the problems inherent to most IT analysts playing “both sides of the fence.” It maximizes profits, but corrupts the media output of these entities. Out financial model is how we can claim to be unbiased.

Our Database

We have developed a database to provide the first comprehensive total cost of ownership estimation database. Our TCO estimations are really total. This is a new approach to TCO for enterprise software which has tended to be calculated on a case by case basis — often at high expense. While this has the benefits of high customization — it also has interfered with the use of TCO. This database is used for our other analytical products as well, and is available to anyone for a modest fee.

This will help in disseminating information that until this point has been kept secret, and has cost a great deal to access — without ever having the confidence that a solid and audible method was being used.

The Benefits

Our software selection, solution architecture, project planning, and TCO analyses cost be far less than if the same TCO study were performed internally for our clients. And, no offense to our clients, but this is our area of expertise.


The fact that we have done this so many times for so many applications means we have standardized the approach and have compared and contrasted our analysis across many applications in ten different software categories.

The Real Story

As we are 100% buy side, we only sell our analytical products to buyers and to investors — and we do not solicit and in fact have no offerings for vendors. This allows us to call them as we see them. All it takes is reading our analytical products one time to know we are providing your with the real story. For example, our Honest Vendors Ratings provide information that consulting companies and IT analysts would never share with their clients.

A First In Enterprise Software

This is the first time this information will be available in a self service form – as SaaS, and from provider without the enormous financial bias of almost all IT analysts or corrupt consulting companies, which are more interested in billing hours than in providing analytical and historical information to their clients. We promise a true revelation.

Analytical Products

Honest Vendor RatingsSoftware vendors rated on innovation, reliability, etc.
Software Category AnalysisHigh level analysis of covered software categories
MUFI Ratings & RiskOur application ratings & risk estimation
Project Planning PackagesInteractive calculator providing FTE, duration, finish date estimates.
Enterprise Software TCO CalculatorsInteractive TCO calculation; software costs, hardware costs, implementation costs & maintenance costs.
Solution Architecture PackagesCost comparisons between different solution architectures.

The Problem: A Lack of Fact-Checking of Software Vendors

A major part of our services are fact-checking information provided to clients that comes from either software vendors or form consulting firms (that are typically in league with the vendors). You may be surprised by how often we fact check claims that turn out to not be true. Any software buyer needs to consult with an independent entity that is not trying to either sell software or sell software implementation services to them.

Being Part of the Solution: What to Do About Dealing with Vendors

We offer fact-checking services that are entirely research-based and that can stop inaccurate information dead in its tracks. Vendors and the consulting firms rely on providing information without any fact-checking entity to contradict the information they provide. This is how companies end up paying for items which are exorbitantly priced, exorbitantly expensive to implement and exorbitantly expensive to maintain.

If you need independent advice and fact-checking that is outside of the conventional vendor system, reach out to us with the form below or with the messenger to the bottom right of the page.

Financial Disclosure

Financial Bias Disclosure

Neither this article nor any other article on the Brightwork website is paid for by a software vendor, including Oracle, SAP or their competitors. As part of our commitment to publishing independent, unbiased research; no paid media placements, commissions or incentives of any nature are allowed.