Expanding Section: The Case Study Problem
… very small customers to use. It was easy money for Forrester. In their haste to publish the study, they forgot to include any listing for HANA, which means that either S/4HANA was implemented at all three customers without a database, or they made a reporting error. SAP resources, normally quite accepting of a study any quality as long as it reinforces their billability, tried to guess where that HANA budget may have gone. If it was included in the average $877,000 figure that is extra weird, as HANA is a very expensive database to buy and to implement.