Executive Summary This is the Brightwork Research & Analysis software rating series. We rate both the software and estimate the risk of implementing each application. MUFI Rating & Risk for SAP SmartOps MUFI: Maintainability, Usability, Functionality, Implement ability Vendor: SAP (Select For Vendor Profile) Introduction SmartOps, before its acquisition by SAP in 2013, was one of the…
Executive Summary This is the Brightwork Research & Analysis software rating series. We rate both the software and estimate the risk of implementing each application. MUFI Rating & Risk for SAP APO DP MUFI: Maintainability, Usability, Functionality, Implement ability Vendor: SAP (Select For Vendor Profile) Introduction This is SAP’s demand planning application, which is out of the…
Executive Summary This article is part of our honest vendor series, which is one of the only ratings of vendors rather than applications. The vendor quality is critical to the decision making process as software purchases have a high long term involvement by the software vendor. Introduction SAS is one of the most stable and…
Introduction Something very interesting is happening in the space for stand-alone financial systems. And that is that even the most significant buyers now have superior solutions available to them outside of ERP system financials. This is a fact but is still little known among enterprise software buyers, most who still adhere to the incorrect notion…
Introduction Business intelligence or BI was initially meant to mean the applications that could be accessed by business users. However, the term has morphed into a catchall term that covers a variety of technologies, which include reporting, OLAP, analytics, data mining, among others. The BI field is filled with different techniques and subdivisions, which makes…
Introduction Business intelligence or BI was initially meant to mean the applications that could be accessed by business users. However, the term has morphed into a catchall term which covers a variety of technologies which include reporting, OLAP, analytics, data mining, among others. The BI field is filled with different technologies and subdivisions, which makes…
Executive Summary This is the Honest Vendor Rating for SAP. SAP ranks as one of our lowest-rated vendors in topics ranging from SAP’s sales tactics to their value. Introduction SAP is the world’s largest enterprise software company. However, as a company, like the most significant consumer software company in the world, Microsoft, SAP lives in…
Executive Summary Material and procurement planning is a fundamental workflow within SAP ERP and APO. There are important differences to understand between purchase requisitions between SAP ERP and APO. The PO creation process is different when APO is combined with APO. There are alternatives in APO for both production order conversion and stock transport order…
Executive Summary What is the downward slope for SAP Solution Manager or SAP SolMan? The changing story of SAP Solution Manager or SAP SolMan. This article was updated as of October 2019. Solution Manager has now moved into decommissioned status. Introduction SAP introduces products with great fanfare but does not do an excellent job of…
Executive Summary SAP outsourcing its support to low-cost countries with English as a second language has significantly degraded SAP support. SAP is reaping an enormous support margin but providing inferior quality support. Introduction SAP’s support has dramatically degenerated, with low-skilled support personnel and ever-increasing margins. SAP support resources are trained to gaslight customers, so they…