The Brightwork Research Guide to Managing the Challenge of Cloud Sprawl
… departments. Therefore, SaaS sprawl is primarily a business department issue, not an IT department issue. This is explained in the following quotation.
Our 2022 SaaS Management Index shows that IT now manages only 27% of an organization’s SaaS, a 35% decrease year-over-year. Business units, on the other hand, manage 66% of SaaS, representing a 22% increase. With more business units and even individual employees purchasing SaaS, it can be difficult for IT teams to maintain central visibility into what’s been purchased, how much was spent, and who is using those tools over time. – Zylo
And this …