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… on site for a year or more, in many cases, the Coupa consulting partner has been there every workday. All of this means that the audit team knows the internal political environment of the customer while they pretend only to carry forward a technical audit.
The customer, on the other hand, only occasionally deals with audits.
Reasons Coupa Customers Should Not Go It Alone With Audits

IT departments are configured and staffed to “keep the lights on,” not to manage audits.
This is why it usually is not a good idea for Coupa customers to deal with audits independently without …

… departments. Therefore, SaaS sprawl is primarily a business department issue, not an IT department issue. This is explained in the following quotation. 

Our 2022 SaaS Management Index shows that IT now manages only 27% of an organization’s SaaS, a 35% decrease year-over-year. Business units, on the other hand, manage 66% of SaaS, representing a 22% increase. With more business units and even individual employees purchasing SaaS, it can be difficult for IT teams to maintain central visibility into what’s been purchased, how much was spent, and who is using those tools over time. – Zylo

And this …

… departments. Therefore, SaaS sprawl is primarily a business department issue, not an IT department issue. This is explained in the following quotation. 

Our 2022 SaaS Management Index shows that IT now manages only 27% of an organization’s SaaS, a 35% decrease year-over-year. Business units, on the other hand, manage 66% of SaaS, representing a 22% increase. With more business units and even individual employees purchasing SaaS, it can be difficult for IT teams to maintain central visibility into what’s been purchased, how much was spent, and who is using those tools over time. – Zylo

And this …

… on site for a year or more, in many cases, the Salesforce consulting partner has been there every workday. All of this means that the audit team knows the internal political environment of the customer while they pretend only to carry forward a technical audit.
The customer, on the other hand, only occasionally deals with audits.
Reasons Salesforce Customers Should Not Go It Alone With Audits

IT departments are configured and staffed to “keep the lights on,” not to manage audits.
This is why it usually is not a good idea for Salesforce customers to deal with audits independently without …