Executive Summary Gartner states that their ombudsman protects against their massive financial bias. We evaluate the accuracy of Gartner’s claim. Video Introduction: How to Best Understand Gartner’s Faux Ombudsman Text Introduction (Skip if You Watched the Video) Gartner is a compelling and controversial entity in enterprise software. Gartner created a position called the ombudsman to…
Executive Summary Gartner has many problems with how it makes money, how it breaks out its revenues, and how Gartner dangles improvements in Magic Quadrant scores in return for vendor payments. The related corruption issues around Gartner. Introduction Understanding how Gartner makes its money is critical to understanding how it works and interpreting the information…
Executive Summary Gartner is extremely powerful and has a corrupt business model where Gartner never declares its conflicts of interest. Find out about the reality of Gartner’s business model. Video Introduction: The Reality of Gartner Text Introduction (Skip if You Watched the Video) At Brightwork Research & Analysis, we refer to Gartner as a “Rubix…
Executive Summary John Appleby of Bluefin Solutions has been a provider of inaccurate information around HANA. Questions surround many of Appleby’s claims around HANA, including that SAP has no future on HANA, how HANA will enable a new class of applications and whether HANA will somehow connect uniquely SAP Cloud Platform. Video Introduction: Analysis of…
Executive Summary SAP has introduced the term “under licensed” to try to describe situations where companies have not paid indirect access fees. We evaluate how accurate this term is. Video Introduction: Are SAP Customers Actually Under Licensed After Indirect Access? Text Introduction (Skip if You Watched the Video) SAP has written a great deal about…
Executive Summary We cover the risk model we use to assign risk to applications. This risk model is made up of components that are combined to create an overall score. Introduction To manage risk, it is important to define the most important components of risk that an enterprise software implementation is likely to face and…
Executive Summary Many factors conspire against realistic and accurate estimates of IT project duration estimates. We cover who has input to the estimate and how their bias impacts the estimate. Introduction For software buyers, they face a significant amount of information that causes underestimation of implementation duration. This article will discuss who does implementation duration…
Executive Summary After the BusinessObjects acquisition, SAP used an inaccurate proposal around fair use to intimidate BusinessObjects trainers. We cover the ridiculousness of SAP’s proposal. Introduction This article describes that SAP has been using legal letters which misrepresent what is called fair use laws to intimidate people into paying them to show SAP Business Objects screenshots. Our…
Executive Summary The basics of IT risk management are routinely ignored on projects. We cover what they are and how they can be followed. Introduction To understand how to manage IT project risks, we must first level set on what we mean by risk. First, there are many different degrees of success or failure on…
Executive Summary There is basic parts selection logic of the availability maximizer, which includes the cost of the part. Service parts management must be able to deal with zero demand situations. Introduction This approach and program were written expressly for a low demand environment at the dealer level. Most independent demand inventory algorithms ( EOQ,…