Executive Summary Snow Software wrote an article about ways to cut spending on SAP. We analyze this article for accuracy. Introduction Snow Software wrote a paper titled 5 Ways to Cut Spending on SAP Software. In this article, we will analyze this paper. Quotes from Snow Software’s Article SAP has more than 40 named user…
Executive Summary Indirect access is triggered by specific behaviors on the part of the customer. Sharing information with SAP is a double-edged sword in that it opens the customer to more liability. Video Introduction: How to Use Outsourced Support to Gain Privacy from SAP Text Introduction (Skip if You Watched the Video) Brightwork Research &…
Executive Summary The Issue with Indirect Access and What Triggers Indirect Access Sharing Information with SAP SAP Knowing What You Are Doing with their Software Introduction Brightwork Research & Analysis has covered indirect access extensively. It is one of our primary research areas. One of the things we have been researching lately is what tends…
Executive Summary SAP controls the IT media system with a combination of advertising and paid placements. IT media entities do not declare their income source from SAP. Introduction I recently wrote an article that is a critique of our IT media system in the article The IT Media and the Fake News Debate. Increasingly what…
Executive Summary Gartner writes on SAP indirect access. However, SAP also has enormous conflicts of interest in analyzing indirect access as it receives so much money from SAP. The question is, how is Gartner on the topic of SAP indirect access. Introduction In a previous article titled Taking A Multi-Dimensional Approach to Indirect Access, I explained…
Executive Summary CRM systems are presented as a “hot” software category. There are excellent questions as to the ROI of CRM systems. Introduction CRM is “hot” right now as a software category even though, in my estimation CRM in most cases, has a negative ROI. I cover this at Brightwork’s software category page on CRM….
Executive Summary Why SAP Has Stated that CRM Failed. Why SAP Liked to Make this Proposal Back in 2014. Introduction The following is an analysis of an article from Enterprise Irregulars on whether CRM has failed. Our References for This Article If you want to see our references for this article and other related Brightwork…
Executive Summary SAP uses time constraints in a highly underhanded and effective way against their customers. Learn how SAP does this and what SAP customers can expect. Introduction One is the interesting features of indirect access that SAP does not want its customers to know about. And, of course, all of the consulting companies help…
Executive Summary Leonardo is an IoT/Big Data “solution” marketed far too early by SAP. We evaluate Leonardo’s exaggerated claims and how SAP has attempted to blend SAP with IoT in the minds of customers. Video Introduction: The Real Story of Leonardo Text Introduction (Skip if You Watched the Video) SAP has created tremendous hype around…
Executive Summary Gartner’s objectivity was called into question in the NetScout case. Gartner controls how information is shared with IT vendors that coerce vendors into paying Gartner. Gartner has a massive influence, but its impact on the enterprise software market is largely negative. Introduction Gartner typically has undiscussed control over vendors. Vendors depend upon Gartner’s…