A List of SAP Implementation Failures
… system that was introduced to save the council time and money.
A staff survey reveals satisfaction rates have improved only slightly a few months down the line.
Chief executive David Jenkins admitted there was ‘much to be done.’ The Dorset Enterprise System (DES), the local name for Enterprise Resource Planning (ERP), was heralded as a major new investment when it came online last year.
Introduced as part of the Fit for the Future restructuring programme, it changes the way the council organises things like payroll, procurement, HR and finance.
But there have been regular problems with the system, with some …