The Problem with Being Trapped by ERP
Executive Summary
ERP systems were introduced with great promises and fanfare, pushed by financially incentivized entities.
Now decades after, the research shows few benefits to ERP, but high costs. And customers are trapped in their ERP.
Introduction
ERP systems were aggressively marketed as fixing nearly all the ills that companies faced. In our book The Real Story Behind ERP, we evaluated all of the academic research and found that ERP systems have no history of producing an ROI. A major reason is that ERP systems are simply not that advantageous, they impose high maintenance costs, and the implementations of ERP …