Executive Summary LaunchPad Support is targeted toward a specific category of SAP customers that wants to fix long term shortcomings in their SAP applications. In this article, we explain our support approach and what is SAP custom development. Introduction There are several categories of SAP customers. LaunchPad Support only targets a specific category of these…
Executive Summary This page describes the issues with SAP BW support and how our SAP support offerings help. We offer support coverage that far exceeds what is available from SAP or other providers. Introduction This is the SAP BW Support page of LaunchPad SAP Support. On this page, we cover the specifics of our BW…
Executive Summary This page describes the issues with SAP GATP support and how our SAP support offerings help. We offer support coverage that exceeds what is available from SAP. Introduction This is the SAP GATP Support page of LaunchPad SAP Support. On this page, we cover the specifics of our GATP support. For explanations of…
Executive Summary This page describes the issues with SAP PPDS support and how our SAP support offerings help. We offer support coverage that exceeds what is available from SAP. Introduction This is the SAP PPDS Support page of LaunchPad SAP Support. On this page, we cover the specifics of our PPDS support. For explanations of…
Executive Summary This page describes the issues with SAP support and how our SAP support offerings help. We offer support coverage that exceeds what is available from SAP or from other providers. SAP Support Problems SAP support becomes a worse value every year. The question is what to do about it. Several of the applications…
Executive Summary JD Power and Associates is an automotive polling company that sells its ratings to the highest bidder. The similarities between JD Power and Gartner are striking. Introduction A big part of what Gartner does is to help defend legacy or obsolete vendors from technological change. This is an excellent market because outdated vendors…
Executive Summary Open source projects emphasize their product’s capabilities, but they spend little time addressing how IT analysts fight against them. We cover how IT analysts like Gartner undermine open source without repercussions. Video Introduction: Why Open Source Does Not Fight Back Against Gartner and Other IT Analysts Text Introduction (Skip if You Watched the…
Executive Summary Vendors pay Gartner to be listed in Magic Quadrants or other Gartner content, and they share the content without consideration of the validity of Gartner’s output. We cover the circular and biased logic of vendors sharing Gartner output. Video Introduction: How Vendors like Palo Alto Networks Share Illegitimate Gartner Output Text Introduction (Skip…
Executive Summary Gartner and Forrester have a long term history of overstating what they can do for most vendors. We cover the accuracy of their sales pitch to medium and small vendors. Video Introduction: How IT Analyst Firms Like Gartner and Forrester Overpromise Marketing Exposure to Vendors Text Introduction (Skip if You Watched the Video)…
Executive Summary This page describes the Brightwork SAP assessments and why you (as a vendor) would want to send them to your customers or prospects. Our analytics assessment is without SAP or their consulting firm’s influence or financial bias. Introduction This page is for vendors. If you find the appropriate assessment helpful, the following article…