Executive Summary SAP acquired the vendor called Qualtrics, a vendor that most people in SAP have never heard of. Learn the likelihood that Qualtrics will be a successful acquisition for SAP. Video Introduction: Does SAP’s Acquisition of Qualtrics Make Any Sense? Text Introduction (Skip if You Watched the Video) Is survey software critical to…
Executive Summary GE is such a decline that it calls into question why GE and Jack Welch scammed Wall Street. GE was a major proponent of Six Sigma, should it decline also. Introduction Currently, something is essential and exciting is happening, the company GE is in a severe nosedive. Curiously, GE was a major proponent…
Executive Summary SAP uses the false assumptions of best practices to control accounts. Best practices assumptions damage the project from beginning to end. Introduction SAP lists best practices in several areas on its website. I have included the following screenshot of best practices from this web page. Our References for This Article If you want…
Executive Summary Vendors provide information that is used during the software selection process. How should this information be used? Introduction Software sales are known as one of the more aggressive types of sales. Good software salespeople are highly compensated and are given every incentive to sell as much as possible. In some cases, such as…
Executive Summary Many applications are designed more to be sold versus to be implemented. This impacts the implement ability of applications. Introduction The reader will also understand why the marketing literature reads the way it does and why they need to ignore the “sell-ability” parts of it and seek instead documentation that reflects the “implement-…
Executive Summary Brightwork Research & Analysis has observations regarding software TCO. This article is an overview of how to leverage TCO. Introduction Total cost of ownership, or TCO, is the complete cost of owning something. TCO can be rearward looking—an accounting of what a purchase actually cost. However, in most cases, a TCO analysis results…
Executive Summary Brightwork Research & Analysis creates TCO calculators to help enable better decision making. This is a critical point in how to use TCO estimation. Introduction Developing TCO estimations is the difficult part. The more interesting part is actually using the TCO, as there many varied uses. TCO can be used specifically or generally….
Executive Summary Brightwork Research & Analysis uses a comprehensive TCO method. How our method is different from most TCO methods. Introduction Consulting firms often use the term “methodology” without knowing what the word means. In this article, we explain why we use a method for TCO calculation and not a methodology. What is a Method…
Executive Summary Brightwork Research & Analysis uses an assumption regarding how long it takes to implement an application. This is a critical point in determining TCO. Introduction Of all the many factors that go into the implementation duration, the most important is its quality, specifically its implementability. We assign an implement-ability score to every application…
Executive Summary Brightwork Research & Analysis uses an assumption regarding how long an application is used. This is a critical point in determining TCO. Introduction How many years the company will use the application is difficult to estimate. The following quotation, which was obtained from interviews on this topic (this source prefers to be anonymous),…