How to Avoid these Nine IT Procurement Mistakes
… by comparing competitive offerings and adjusting pricing for the same product or service.
The Sixth Issue: Double Charging for Software
Contract provisions apply to more than benchmarking and price adjustment. You can also use provisions as an insurance policy against vendor double-charging.
Vendors often change their licensing policies unilaterally. For instance, SAP recently introduced a document-based ERP licensing model charging customers by the number of documents created in the system. For customers who have previously licensed the software on a user basis, this means they get double-charged: once for user access and again for document creation. Consulting