Search Results for: gartner

… There are significant differences in how long it takes to implement various applications. Some applications are naturally easier to set up. Other applications are simply designed to enable the vendor to say they have certain functionality. Instead of relying upon good software design, vendors rely upon aggressive sales, paying off Gartner for a good rating and/or their partnerships with consulting companies to get their software sold. Therefore, any TCO evaluation means spending time with the application, either implementing the application or using the application in a real-world setting such as testing the introduction of new master data into …

… significant differences in how long it takes to implement various applications. Some applications are naturally easier to set up. Other applications are designed to enable the vendor to say they have certain functionality. Instead of relying upon good software design, vendors rely upon aggressive sales, paying off Gartner for a good rating and/or partnerships with consulting companies to get their software sold. Therefore, any TCO evaluation means spending time with the application, either implementing the application or using the application in a real-world setting, such as testing the introduction of new master data into the application and …

… deviations from standard or expected processes (the three D’s).” – Michele Nash-Hoff
Finding Help with TCO Calculation
Much of what I have described up to this point makes it difficult for companies to develop accurate TCO calculations. Hypothetically, IT analyst firms should be good candidates for performing TCO analysis. Gartner, the largest IT analyst firm in the world, is actually credited with first introducing the concept of TCO to enterprise software. However, as discussed, most IT analyst firms have major conflicts of interest because they sell consulting services to vendors. They also take considerably more money from the large …