Executive Summary SAP support is rarely discussed, but the reality of SAP support is far different from what is promised by SAP and their consulting partners. What are the massive hidden costs imposed by using SAP support? Paying 22%+ for SAP support, and do you still have employees feeling like this? Video Introduction: How to…
Executive Summary CIO magazine proposes something that is never stated, that SAP’s support costs should be declining, not increasing. How accurate is this CIO article? Introduction In the article Why SAP’s ERP Maintenance Prices Should Be Going Down — Not Up in CIO, some interesting points were brought up about the cost of SAP’s support….
Executive Summary SAP has a specific strategy for flip-flopping on support. This strategy is to move customers down the desired pathway. Introduction This article will expose one of the primary ways that SAP pushes its customers to move to new products. Our References for This Article If you want to see our references for this…
Executive Summary The concept is sometimes promoted because SAP ERP is popular, it must lead to good outcomes for customers. What were the true reasons for SAP ERP’s popularity? Introduction to SAP ERP Being Popular as an Argument We recently found this quote on ECC regarding its popularity. See our references for this article and…
Executive Summary S/4HANA is an implementation that makes money for SAP and consulting partners but has a very low likelihood of success. S/4HANA implementation has turned into quicksand, and the consulting partners know this. Introduction to S/4HANA Risks Our observation from many implementation data points of S/4HANA as outlined in our S/4HANA implementation study is that…
Executive Summary SAP’s ERP systems are often presented as a useful application, even innovative, but we question this assertion. To understand SAP ERP, it becomes necessary to know how ERP was originally sold. Introduction to Whether SAP’s ERP Was Innovative SAP claims to be an innovative application. The following quotation presents this. Our References for…
Executive Summary Pro-ERP consultants personally attack ERP critics and point the finger away from the software products when discussing ERP failures. Introduction ERP implementations have a long money trail behind them. It has come to my attention that there is a strong network of pro-ERP consultants that spend at least some of their time attempting…
Executive Summary The total cost of ownership, or TCO, for software is critical to estimating the ROI of a technology purchase. The problem is often who performs these TCO calculations. Introduction When it comes to enterprise software selection, calculating the total cost of ownership, or TCO, is critical for evaluating different products and estimating the…
Executive Summary In the TomorrowNow lawsuit, SAP accused Oracle of many things that equally apply to SAP. The most critical accusation being that Oracle uses coercive tactics to prevent customers from saving money on support! Introduction In the Oracle vs. SAP on the TomorrowNow case, Oracle made many accusations against SAP. To defend itself, SAP…
Executive Summary SAP has made many large claims regarding IBP and the newest trendy items. These include machine learning, demand sensing, and Big Data, among many others. Learn how many of the areas that SAP has proposed about IBP are likely to be successfully used by SAP customers. IBP does not have anything on Zoolander….