Search Results for: erp

… customers, who had yet to upgrade, on what Oracle calls “sustaining support.” At each tier, the level of service declines but the price does not.
The capital cycle for ERP is 15-25 years. NOBODY immediately upgrades to a new release. It takes time to get a business ready for a significant implementation or upgrade, and some companies like to wait until the riskiest bugs are worked out. Other companies don’t see the ROI in the massive costs associated with these upgrades.
ERP vendors reduce or eliminate support coverage on prior releases to force upgrades and customers pay the

… SAP upgraded as a good thing. However, the research goes in the opposite direction. Constant SAP upgrades not only lead to higher costs; they are disruptive to the customer. They also sap both energy and funding from investing in applications outside of SAP ERP that have a higher ROI.
At this time, we still recommend against buying or implementing S/4HANA or HANA. Companies that purchase either of these products will end up with a negative ROI in the vast majority of cases.
Important Findings of SAP Support
Rimini Street has made important contributions to understanding third-party support …

Executive Summary

CIO magazine proposes something that is never stated, that SAP’s support costs should be declining, not increasing.
How accurate is this CIO article?

Introduction
In the article Why SAP’s ERP Maintenance Prices Should Be Going Down — Not Up in CIO, some interesting points were brought up about the cost of SAP’s support. In this article, we will review the accuracy of this CIO article.
Our References for This Article
If you want to see our references for this article and other related Brightwork articles, see this link.
Notice of Lack of Financial Bias: We have …

… has two parts.

The first part is the deadline, and..
The second is the flip-flop on that deadline.

Notice the following case study on the flip flop on support for the SAP HCM application
SAP HCM Support Flip Flop
“First the announcement under the unassuming title of: Product Note: SAP HCM On-Premise Option for SAP S/4HANA. Basically, this boils down to a choice for customers. Remain on premises for HCM provided they switch over to S/4HANA and, in doing so, get extended support through 2030 or go the SuccessFactors cloud route. Support for other HCM ERP

… and consumed in the US market? He murdered competitors. At one time, Pablo Escobar had 500 sicarios or hitmen working for him. SAP and Oracle use a different approach. They combine a partner ecosystem with constant acquisitions. They also leverage monopolistic control of a core component of enterprise software (the ERP system for SAP and the database for Oracle).
Economists are clear on this, and there is no way SAP or Oracle could maintain such margins unless they possessed and exercised monopoly power against their customers. Criminal organizations like the Medellin drug cartel and large organizations like SAP and Oracle …