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Executive Summary

In the complaint brought by National Grid against Wipro, there were essential details included regarding the SAP implementation’s negative impact on their business.

Text Introduction
When National Grid sued Wipro for failure around a $1 billion set of SAP implementations, National Grid made some curious accusations around Wipro’s consultant quality. These accusations are consistent with the consulting quality we have seen from all Indian SAP consulting firms and many non-Indian SAP consulting firms. This information was lightly reported on, particularly the details around the claims made by National Grid. These claims fall into a partner …

… how they operate.
However, companies could significantly reduce the degree of manipulation they face, get higher quality resources, more motivated resources (because the partners are taking so much of the rate that the companies pay for the resources, as described in this article). And more effectively control their projects by simply hiring independent contractors, finding them on LinkedIn.

Guarantees or Warranties for System Implementation?
This is explained in the following quotation.
Ever analyzed or even thought about software warranties?  The carnage caused by the body shops is often extensive but in reality you can’t call them back post …

… what they used to make much of Oracle doing). They have their IaaS partnerships. They have a useless HEC cloud… A mess.
HANA is a complete money grab and the opposite of what people want in software. Everyone else is going SaaS where the software company includes and manages the database (even Oracle, the database company). SAP decided that people want to pay millions upon millions to flip out a mature database with an immature database and then manage it.”