The Brightwork Research & Analysis Rating and Risk for Salesforce Enterprise
… CRM for fast integration with AppExchange partners, but Salesforce’s infrastructure and integration capabilities are some of the strongest in enterprise software – and this allows Salesforce CRM to integrated quickly and efficiently to other non-Force.com applications. Interestingly, integrations to other applications on the AppExchange are not as complete as most customers are lead to believe. We hesitate to call the provided integration a starter kit, but in many cases, additional integration will be required.
The next stage of CRM is to add marketing platform functionality as well, and this is not a strength for Salesforce.
Unfortunately, Salesforce …