Executive Summary SAP has had a long-term arrangement where it allows partners to take first level support. With its Cloud Extension program, SAP is changing this arrangement for many SAP partners. Video Introduction: How SAP is Cutting Some of Its Partners Out of the SAP Support Business Text Introduction (Skip if You Watched the Video)…
Executive Summary When Vishal Sikka joined the Oracle board of directors, Oracle claimed he was one of the world’s leading experts in AI. We analyze whether this claim by Oracle is true. Introduction When Vishal Sikka joined Oracle’s board of directors, some amazing things were claimed and repeated throughout the media. Notice this web page…
Executive Summary The South African energy utility, Eskom, has been in long term decline. As it has been mismanaged, it has been systematically pilfered by several entities ranging from Deloitte, McKinsey, the Guptas, and SAP, among others. Introduction Eskom’s decline began around the change in government to the ANC. Eskom has been living off its…
Executive Summary The reasons offered for Bill McDermott to step down are highly questionable. We evaluate the official story and project the most likely real reason. Introduction On October 10, Bill McDermott announced he was stepping down as CEO of SAP. The announcement caught virtually everyone that follows SAP by surprise, and the explanations for…
Executive Summary SAP has specific motivations for enforcing the fallacious concept of indirect access. SAP intends to use indirect access as a toll booth for customers locked into SAP. Introduction to Indirect Access License Charges This article will focus on an issue that is very much under the radar: license audits. So what are license…
Executive Summary Consulting firms and vendors present packaged software as if it is always the right decision. This article questions that viewpoint and addresses the financial bias of those that propose it. Introduction The overall software industry has become incredibly oriented around packaged solutions over custom development. The primary reason for this is not any…
Executive Summary SAP has a series of analysts that will reliably support their interests. One of these analysts is Josh Greenbaum. Introduction SAP has numerous analysts who are in some way financially connected to them, and that will say anything for them. These are the same analysts quoted in TechTarget when they want to run…
Executive Summary SAP previously stated that it would not support ECC beyond 2025. SAP is telling its customers that support beyond 2025 can be obtained by paying a support premium. We analyze what SAP is doing and what it means for customers. Video Introduction: Why SAP Will Charge a Premium for 2025 ECC Support Text…
Executive Summary ASUG produced a poll called the 2019 State of the SAP Community, which covered S/4HANA topics. How accurate was this poll? Introduction The first thing to note about the ASUG poll is that ASUG provided no numbers about who took the survey. Nothing. No numbers about how many participants there were, industry the…
A Expanding Section: What is the Definition of a Software Customer? Posted on May 29, 2019 Unknown to many who follow software vendors, being a “customer” only means that the customer is in possession of a license for S/4HANA. Now in many cases, the number of customers that have a license of something means more…