Executive Summary Brightwork Research & Analysis has observations regarding software TCO. This article is an overview of how to leverage TCO. Introduction Total cost of ownership, or TCO, is the complete cost of owning something. TCO can be rearward looking—an accounting of what a purchase actually cost. However, in most cases, a TCO analysis results…
Executive Summary Brightwork Research & Analysis creates TCO calculators to help enable better decision making. This is a critical point in how to use TCO estimation. Introduction Developing TCO estimations is the difficult part. The more interesting part is actually using the TCO, as there many varied uses. TCO can be used specifically or generally….
Executive Summary Brightwork Research & Analysis uses a comprehensive TCO method. How our method is different from most TCO methods. Introduction Consulting firms often use the term “methodology” without knowing what the word means. In this article, we explain why we use a method for TCO calculation and not a methodology. What is a Method…
Executive Summary Brightwork Research & Analysis uses an assumption regarding how long it takes to implement an application. This is a critical point in determining TCO. Introduction Of all the many factors that go into the implementation duration, the most important is its quality, specifically its implementability. We assign an implement-ability score to every application…
Executive Summary Brightwork Research & Analysis uses an assumption regarding how long an application is used. This is a critical point in determining TCO. Introduction How many years the company will use the application is difficult to estimate. The following quotation, which was obtained from interviews on this topic (this source prefers to be anonymous),…
Executive Summary The last thing most IT buyers want is an accurate TCO calculation. This article explains why IT buyers prefer underestimated TCO. Introduction TCO is barely performed in any shape or form in IT for either software selection or other IT decisions such as outsourcing, and when it is done, it is usually done…
Executive Summary SAP has a very deliberate way of confusing people about S/4HANA (cloud or on-premises) they are speaking of. This is illustrated in this Reuters article. Video Introduction: SAP’s Hat Trick: Confusing Cloud and On-Premises S/4HANA Text Introduction (Skip if You Watched the Video) Reuters published the article “SAP Vows to Ease Cloud Transition;…
Executive Summary Forrester was paid by SAP to produce a report that showed SuccessFactors had a high ROI. Numerous errors in the report demonstrate that the study was rigged to provide SAP’s intended outcome. Video Introduction: How Accurate Was Forrester’s Study on the ROI of SuccessFactors? Text Introduction (Skip if You Watched the Video) Forrester…
Executive Summary Hasso Plattner is frequently introduced as Dr. Hasso Plattner. Is Hasso Plattner’s degree anything but honorary? Video Introduction: Does SAP’s Hasso Plattner Have a Real PhD? Text Introduction (Skip if You Watched the Video) Previously we questioned whether Hasso Plattner of SAP behaved as a Ph.D. The reason we questioned Hasso Plattner’s P.h.D….
Executive Summary SAP and Oracle have large support margins that they hide from customers. This support margin is the secret to understanding the revenue model of these two vendors. Introduction The SAP and Oracle revenue models are highly based on support. SAP and Oracle have remarkably similar support strategies and revenue models. First, they both…