How Accurate Was Forrester’s Study on the ROI of SuccessFactors?
Executive Summary Forrester was paid by SAP to produce a report that showed SuccessFactors had a high ROI. Numerous errors in the report demonstrate that the study was rigged to provide SAP’s intended outcome. Video Introduction: How Accurate Was Forrester’s Study on the ROI of SuccessFactors? Text Introduction (Skip if You Watched the Video) Forrester…