Search Results for: sap-analysis

  • How SAP Has Been Secretly Outsourcing Hosting

    ByPrimary Researcher

    … hours to implement and maintain. (See online calculation at Brightwork Research & Analysis. 
    Why SAP Consulting Companies Recommend SAP
    Consulting companies will recommend SAP, adjust RFQs to match with what SAP can do, and generally tilt the playing field as much in SAP’s favor as possible. They, of course, admit to none of this and like to present themselves as looking out for their client’s interests. However, historically they have only kept either Oracle or SAP application consultants on staff (although this is slowly changing). SAP needs constant recommendations by its dealer network to maintain its position. Therefore …

  • How SAP Mislead Analysts on Q1 2017 Earnings Call

    ByPrimary Researcher

    Executive Summary

    SAP provided a large amount of false information on their Q1 2017 earnings call, while none of the Wall Street analysts seemed to notice.

    Introduction
    On April 24, 2017, SAP held its Q1 call with analysts. This article is an analysis of some of the information provided by SAP in this call. Much of the information in the call was breathtakingly inaccurate. Understanding why it is quite impressive, I comment on the quotes below.
    We will begin with SAP’s introductory statement around S/4HANA.
    Our References for This Article
    If you want to see our references for …

  • How SAP Customers Turn into SAP Conference Monkeys

    ByPrimary Researcher

    Executive Summary

    A conference monkey is an SAP customer who provides false information at conferences in return for SAP compensation.
    We describe how the conference monkey system works.

    Introduction
    It is customary to think that consulting companies and software vendors will tell lies to increase their sales in many conferences. But what is surprising to many is that many customers also will lie.
    Our References for This Article
    If you want to see our references for this article and other related Brightwork articles, see this link.
    Notice of Lack of Financial Bias: We have no financial ties to SAP or …

  • How SAP Used and Abused the Term Legacy

    ByPrimary Researcher

    … SAP very much pushed forward the concept and the highly dubious concept of best practices that seek to propose and to propose falsely that all business processes either fall into SAP’s software flows, or they are illegitimate. SAP continues to make this argument regarding customizations for its new ERP system, S/4HANA.
    “Another key “how” question we hear S/4HANA adopters frequently debating is their approach to customization. Typically, customers have tended to heavily customize their existing SAP ECC on-premise deployments and, in moving to S/4HANA, organizations can rethink their business processes, which may result in …

  • To Whom Does Your IT Department Owe Its Allegiance?

    ByPrimary Researcher

    … Departments
    We maintain probably the largest store of information on SAP products for what works, what does not work, and so on. We disclose this to clients.
    What might be surprising to readers is that even after we tell clients that they are buying a problematic or failed item, they go ahead and do it anyway. It is strange, but they don’t seem to care. It is as if they have a certain amount of SAP they need to buy, and they will buy it.
    One of the significant observations from these interactions is that IT departments do …

  • How To Best Understand SAP as Legacy for Software Companies

    ByPrimary Researcher

    Executive Summary

    It is increasingly evident that SAP has a very high maintenance overhead and that the new products from SAP are worse than SAP’s ERP system.
    The new concept for getting value from SAP is to use non-SAP applications with non-SAP infrastructures like AWS and Google Cloud.

    Introduction to SAP as Legacy
    In a previous article titled SAP is Now Strip Mining its Customers, I laid out why SAP has reached an inflection point in its history and should now be treated by companies as selling legacy systems. In short form, the most accurate way of …

  • How SAP is Now Strip Mining its Customers

    ByPrimary Researcher

    Executive Summary

    There are facts of the Diageo vs. SAP case that bring up important questions regarding SAP’s logic and what a poor job Diageo did in this case.
    To understand indirect access as enforced by SAP, it is necessary to connect the topic to CRM and SAP’s concern with Salesforce.

    Introduction

    In this article, I will cover a change I observed that needs to occur to interpret SAP correctly.
    Many will not accept this change, particularly those with a financial bias towards SAP. An analysis of multiple data points observed over several years supports the conclusion presented …

  • What to do About SAP's Declining Support

    ByPrimary Researcher

    … actions.
    SAP Support: Better in Content Knowledge than (English) Literacy?
    And as far as content knowledge, the story is not right there either. Too often, support personnel comes to the issue wholly fresh and inexperienced.
    If you bring up an issue with me in my subject area in SAP, I will have often tested it or run into it before. I usually have it documented at Brightwork, and I don’t work in support. I do not see OSS notes or SCN (two of the primary sources of SAP support) documented to the level I have recorded issues at …

  • The Many Reasons Why SAP's TCO Claims Are Not True

    ByPrimary Researcher

    Executive Summary

    SAP makes exaggerated TCO claims without providing evidence.
     We cover how SAP presents its TCO story.

    Introduction
    TCO or total cost of ownership is the total cost of owning and operating an application.
    TCO means making a model that accounts for the different cost categories. I have written the only book on enterprise software TCO. Many software vendors propose TCO, but when you review their models, they leave many costs out. 
    In my book Enterprise Software TCO, I break the costs of enterprise software into:

    Acquisition Costs
    Implementation Costs
    Hardware Costs
    Maintenance Costs

    While researching the book Enterprise …

  • How to Best Understand SAP Licensing Costs and Contract Complexity

    ByPrimary Researcher

    … printed out as a Word document as it is a spreadsheet that provides the SAP software cost under different conditions. The actual SAP price list (spreadsheet) is quite limited, and the people at SAP did a relatively poor job of automating it. SAP also offers an interactive price to determine the SAP software cost, but it has limitations.
    The SAP price list is restricted to SAP account executives and salespeople at SAP partners. However, verifying the SAP software cost provided by SAP or an SAP partner with a third party is good. We repeatedly catch SAP sales providing false …