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… people and organizations were not corrupt, then buying from a closed system from an ERP vendor could work.
But that is sort of the problem.
I think the answer to why buying into a closed system is bad is because power corrupts. This switches the power over to the vendor/consulting firm. This ends up with less competitive solutions being used alongside the ERP system.
And this gets to how companies run their businesses. The corporate charter is to maximize profits. Not to look out for the interests of one’s customers. There is no way around this — this is …

… program to truly manage and innovate in the workplace.
This type of interview is not surprisingly not in an IT media publication, because it would not have been allowed due to the large number of ERP vendors that fund these publications with advertisements and paid placements. Instead, it was published in a shipbuilding periodical.
Companies that buy systems that do far less than they were said to, normally stay quiet about it. They do not want to be known for having been tricked by a software vendor or consulting firm.
Triangulated Decision Making Versus Evidence-Based Decision Making
What this